Hyundai of Ft. Myers - Service Center
Fort Myers, FL
1,799 Reviews of Hyundai of Ft. Myers - Service Center
Seat on passenger side was pushed all the way back and down Was someone napping? No explanation of any sort was given to us. Just handed us the sheet and said we could go. down Was someone napping? No explanation of any sort was given to us. Just handed us the sheet and said we could go. More
Dealer took car in for service 15 minutes before appointment and finished early. Customer waiting room was very comfortable and had excellent coffee machine. Will recommend this dealer for their gre appointment and finished early. Customer waiting room was very comfortable and had excellent coffee machine. Will recommend this dealer for their great service. More
We were made to feel welcome as soon as we arrived. Our service greeter explained what would happen,about how long it takes where to wait. He even helped take our walkers out of car. We were very plea Our service greeter explained what would happen,about how long it takes where to wait. He even helped take our walkers out of car. We were very pleased with everything. It was our cars year check up and everything was smooth. A very nice sales adviser Elijah Rivera helped us change our address in Nav since this 80 year old is not good on these things he was very patient with us. Everyone was wonderful. The only thing I am mad at myself for not getting white touch up paint for little nicks,we were so happy with everything we forgot. I’ll call to see how to order. Be proud of your employees, they are wonderful. More
This is the first time I’ve had a late appointment. Took a while for them to check my car in. Once they did, I went inside I could not see where the waiting area was and went back outside. Went back in Took a while for them to check my car in. Once they did, I went inside I could not see where the waiting area was and went back outside. Went back inside again and asked someone. In the past, someone would come out and let me know my car is done however this time they called me three times and I don’t answer calls. I don’t know who’s calling. They finally left me a message. I went in and stood there for a minute or two and one of the guys at the counters asked me if I needed help , I told him I got a call that my car was ready. This was definitely the worst customer service I’ve ever received at this dealership. I guess because it was the end of the day my oil change was completed in a half hour or less However, no discussion with anyone if there were any other issues found. More
Robinson went above and beyond for me on the day of my appointment, which by the way was at the end of the day. It’s important to know that because the level of service he provided was perfect. Robinson w appointment, which by the way was at the end of the day. It’s important to know that because the level of service he provided was perfect. Robinson was polite, courteous, professional, and kind. Truly, he is an asset to your company. More
Car service was done in a very timely manor. Car returned clean. Advisor kept me informed. Great job! Car returned clean. Advisor kept me informed. Great job! More