Hyundai of Ft. Myers - Service Center

They need to fix their reservation system. They continue to overbook. Which causes astronomical wait time for oil changes and simple service recalls. This also causes them to use uber/shuttles They continue to overbook. Which causes astronomical wait time for oil changes and simple service recalls. This also causes them to use uber/shuttles which can become very costly. Customers leave because the wait time for their reservation is so lengthy. A reservation clearly is meaningless. More

Exceptional service and customer care Aaron was phenomenal in all aspects. Appreciated the Ubers to and from the dealership. phenomenal in all aspects. Appreciated the Ubers to and from the dealership. More

Professional , great service I was I. And out in 4 hours , they didn't have my part , order it , got it there in a few hours And out in 4 hours , they didn't have my part , order it , got it there in a few hours More

I had a very positive experience on my visit. The advisor met my expectations & beyond. Very professional and pleasant. The advisor met my expectations & beyond. Very professional and pleasant. More

A 20 min wait to check in? ?. 3 hours just to change oil and filter??. Surcharge to use a credit card??. Service Manager friendly ??. ?. 3 hours just to change oil and filter??. Surcharge to use a credit card??. Service Manager friendly ??. More

I arrived home with my car in a completely smoking cloud I got super scared and then I opened my front hauler and all I saw was smoke coming out the motor because it was oil all over the engine. I tried to I got super scared and then I opened my front hauler and all I saw was smoke coming out the motor because it was oil all over the engine. I tried to call back the dealership but nobody answered it’s ridiculous, it has been 3 days already from my service and I’m still experiencing the smoke coming out my car pretty scary situation. It’s unacceptable this type of service after spending 3.5 hours in the service department with appointment waiting patiently to have my service done the right way. More

This place and headquarters was the worst experience me and my wife ever experienced.not a good experience at all and my wife ever experienced.not a good experience at all More

Best Hyundai dealership I have dealt with starting with my sales person Sandra she is absolutely amazing my sales person Sandra she is absolutely amazing More

Despite the extended wait time, I am grateful for the assistance provided in resolving my unique warranty issue. Service Manager Don and Advisor Eumelio listened attentively to my concerns and provided v assistance provided in resolving my unique warranty issue. Service Manager Don and Advisor Eumelio listened attentively to my concerns and provided valuable support. Fabio ultimately concluded the matter by exceeding customer expectations and ensuring a satisfactory resolution. I am confident that I will consider returning to the establishment in the future. More

Originally I went there to possibly trade up for a new or newer used vehicle. In the interim my 2015 Sonata stopped running altogether and was towed to the dealership. It was found that possibly the vehicl newer used vehicle. In the interim my 2015 Sonata stopped running altogether and was towed to the dealership. It was found that possibly the vehicles engine could be covered by a recall from Hyundai. While this inquiry was being investigated people from management, sales, and service together provided a loaner vehicle to me to use free of charge. Hyundai Corp. decided in my favor and request to rebuild and replace my Sonata’s engine. This process took less than one month and now I have my 2015 as a gift of an almost new car. I have nothing but high praise and thanks for Hyundai Corp. and their excellent people that do their work at Morgan Hyundai in Fort Myers Florida. More