Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,240 Reviews of Hyundai of Ft. Myers - Service Center
The staff was friendly from beginning to end. I was in and out quickly. I was explained everything that was done on my car. It was clean when it was returned to me (very important). and out quickly. I was explained everything that was done on my car. It was clean when it was returned to me (very important). More
You have 2 employee's named doug in your service dept.they are both very professional, and i enjoy comming to the service dept because i know i will always be treated w/ the upmost respect and they dept.they are both very professional, and i enjoy comming to the service dept because i know i will always be treated w/ the upmost respect and they are true professionals in the business. More
They did a great job, got us a car to use when it was going to be long, and were very friendly. Only concern was we had to remind them to check tires for wear (which we had asked at check-in) and we did going to be long, and were very friendly. Only concern was we had to remind them to check tires for wear (which we had asked at check-in) and we did have to buy new tires. When they checked the tires, they brought us out to see how bad the wear was on the tires. More
Although I was not charged after my initial visit to have the new belts installed in Nov at 90,000 miles, I have had to return for problems related to one or both of these belts subsequently 3 times now sinc the new belts installed in Nov at 90,000 miles, I have had to return for problems related to one or both of these belts subsequently 3 times now since Nov. More
I was very pleased with my service visit on Monday July 30 at 8:45 AM. I was greeted right away at the drop off area and was written up in a very fast and efficient manner. He did a walk around inspectio 30 at 8:45 AM. I was greeted right away at the drop off area and was written up in a very fast and efficient manner. He did a walk around inspection and then sent me in the to write up desk. I did have to wait about 3 or 4 minutes for the service writer to finish up a price proposal for a repair but it did not bother me at all. When your retired like me waiting is something we do alot of. Then he wrote up my work order and said a gentleman would come and get me when it was done. I don't remember the mans name but he did come and consult me on two things that needed done beside the oil change & lube. I did need a new cabin filter for the inside of the car but I feel that $25.15 for the filter and $31.99 labor to put it in the box that it goes in is a total of $56.14 which I didn't antisipate and it thru my budget way off. $31.99 to install it. It only cost $10.99 to do the oil change & lube and that is more involved in doing that than of putting in the filter in the box. I am a little upset with the $56.14 charge for the filter change but what can I do..I'm 68 years old and living on a fixed income of $1100.00 a month. They charged only $17.99 to rotate the tires, another job more involved. Anyway I'll get off my soap box now..I do like O'Briens and I will continue to get my service there and maybe by another car if I live long enough and still drive but I think your labor rates need to be adjusted for us seniors. Thank you for listening..I still feel you deserve excellent on all the survey questions except the price question. More
This contact was for routine maintenance, the first such service for the Hyundai Equus I purchased last year. It could not have been easier or better in any way. The request was made on-line in respone to service for the Hyundai Equus I purchased last year. It could not have been easier or better in any way. The request was made on-line in respone to an "it might be time" email. Doug Bostwick called to confirm an early date and offered valet service with a Genesis loaner, an exceptional convenience. The car was returned the same day, detailed inside and out. And the cost (FREE) can't be beat. Outstanding all around! More
THE SERVICE REPS. ARE ALWAYS VERY FRIENDLY AND HELPFUL. THE SERVICE REPS. ARE ALWAYS VERY FRIENDLY AND HELPFUL. I HAVE NOT NEEDED MUCH SINCE THE CAR ONLY HAS 7200 MILES ON IT. I LIKE THE FACT THAT YOU HAV THE SERVICE REPS. ARE ALWAYS VERY FRIENDLY AND HELPFUL. I HAVE NOT NEEDED MUCH SINCE THE CAR ONLY HAS 7200 MILES ON IT. I LIKE THE FACT THAT YOU HAVE COUPONS AVAILABLE TO USE FOR ANY SERVICE I NEED, AT LEAST IT GIVES ME THE ILLUSION OF SAVING A FEW DOLLORS ON THE SERVICE. THE CAR WASH IS A GREAT IDEA, HAVE TOLD FRIENDS ABOUT IT AND THEY THOUGHT THAT WAS A GREAT SALES TOY. More