Hyundai of Ft. Myers - Service Center
Fort Myers, FL
1,806 Reviews of Hyundai of Ft. Myers - Service Center
I Work for G. M. For 45 Years Can't Believe I Am a Loyal Customer Know M. For 45 Years Can't Believe I Am a Loyal Customer Know More
Terrible. The entire experience was awful. People ignoring us at the help desk. When I scheduled the appointment THREE weeks in advance for a recall, they said The entire experience was awful. People ignoring us at the help desk. When I scheduled the appointment THREE weeks in advance for a recall, they said they would order the part. Showed up 3 weeks later to my appointment for them to tell me that they hadn’t ordered the part but they would take a look at my brakes that I had concerns about. Kept my car ALL DAY after telling me it wouldn’t take long & I could wait there. Then someone asked me about if I had thought about selling the vehicle and i said potentially if I could pay the same amount. They informed me that there would be a SOFT pull on my credit, only for me to see a hard check later. So many more things I could say. Then we showed up to pick up the car & were told nobody could help me because I had to get the keys from my specific service rep. Told me to call in 3 days to check if the part came in?! How about you call me and tell me when it’s there!! Worst experience ever. More
Very professional and friendly staff. The service area kept us informed of the progress. Would consider a purchase from Hyundai of Fort Myers. The service area kept us informed of the progress. Would consider a purchase from Hyundai of Fort Myers. More
Slight problem with the quoted price versus when time to pick up but they fixed it quickly and got us on our way. pick up but they fixed it quickly and got us on our way. More
Very efficient and explained what they were going to do and the results of their checking my car out. Thank you! and the results of their checking my car out. Thank you! More
Very prompt to help, Robinson was very nice, and provided me with a ride back home. The only thing that didn’t like it was that they move the seats and the sun protection thing was pushed to the back and g me with a ride back home. The only thing that didn’t like it was that they move the seats and the sun protection thing was pushed to the back and got broken, More
Exelente servicio rapido y muy professional un personal Afable y muy capasitado en sus function gracias no cambien Afable y muy capasitado en sus function gracias no cambien More
Easy appointment process. Excellent service from drop-off to pick-up. The service department assures additional car purchases from dealership. Excellent service from drop-off to pick-up. The service department assures additional car purchases from dealership. More