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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,656 Reviews

2,656 Reviews of Hyundai of Ft. Myers - Service Center

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February 22, 2025

Eumelio was professional and exceeded my expectations. I fully trust him when it comes to servicing my vehicle. More

by DEION.HICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio
Feb 23, 2025 -

Hyundai of Fort Myers responded

Thank you, Deion, for your business and this review. We're happy to hear that Eumelio and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

February 22, 2025

Great job. Robinson kept me fully informed of service status. And arranging for follow up service. More

by mindibeaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Feb 23, 2025 -

Hyundai of Fort Myers responded

Mindi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robinson met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

February 22, 2025

19th 3 1/2 hrs before my daughter went to see what taking so long. We me age 78 found out they did not have the parts. Frustrated. My daughter had to go back to South Carolina so without her help I have to d More

by JUDYSEMIKLOSE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Feb 26, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 22, 2025

This is my fourth Hyundai product. I still own two. Because of your service department I will never purchase another one. More

by Donevyhunt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Claus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali
Feb 26, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 22, 2025

The biggest rip off on Town the part cost three timespte than what it's worth More

by CARLNOCERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 19, 2025

It was a quick and easy service experience. Eumilio did a great job. Thank you! More

by TUNOZER2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio
Feb 19, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. Eumelio and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

February 18, 2025

Absolutely horrendous. Worst service department ever. Wait forever in ripped up chairs in the waiting room just for them to tell you it takes three times longer than prom More

by Yoyoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue his name in service.
Feb 21, 2025 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 17, 2025

Super great job done by the service manager Peter Followell tracking down an on going coolant problem that no one was able to find. Service advisor Chloe was also great keeping me up to date and wit More

by klaatu2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Schulte
Feb 17, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Peter, Chloe, and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

February 17, 2025

Todo estuvo perfecto. Me brindaron un servicio genial. Y me trataron con mucha profesionalidad y amabilidad. Muchísimas gracias More

by DIAZMAGBIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Gonzalez
Feb 18, 2025 -

Hyundai of Fort Myers responded

Diaz, Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

February 17, 2025

I have been a customer of Hyundai for decades. I have always been happy with the service.10/10. Aly was my service advisor and helpful kept me informed all of the way. I highly recommend the servi More

by kbeab63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Feb 17, 2025 -

Hyundai of Fort Myers responded

Thank you for the kind words for Aly and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

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