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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,807 Reviews

1,807 Reviews of Hyundai of Ft. Myers - Service Center

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September 02, 2024

The car was not topped off after the oil fill. Found it to be a qt low a week after the service. Good thing I checked... More

by harrisdan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Wright
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 02, 2024

Nice friendly staff good service. The problem with automobile is resolved. Thank you very much. More

by PIKEJOHN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio give him five stars
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us, John. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

September 02, 2024

Bernardo yglesias & Nick Sanchez Thanks again for a job well done. Thank you so much for the wonderful repair job on my car. I appreciate your both thank you so much for resolving the problem. Thanks aga More

by veronicaabdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo yglesias & Nick Sanchez
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review, Veronica! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

September 02, 2024

Poor communication, kept car over 2 weeks. Expensive. Told needed new part on back order and 2 weeks later was told “oh we could fix it afterall without the new part” yet still charged same pr More

by Lifeisabeach1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 06, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 01, 2024

The dealer service center personnel were kind and very helpful in getting my car service taken care of quickly. They provided efficient service, however, when I arrived I was not greeted or welcomed initi More

by DK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Curie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Odadson Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with Jason, Odadson, and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 01, 2024

Courteous customer service. Suspension was serviced as required under the technical bulletin about a known issue with the Palisade. Explanations were thorough and customer focus More

by pelliott391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishy
Sep 01, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

September 01, 2024

Nunca completaron mi servicio porque según no cubre mi garantia el arreglo para mi carro , entonces ! para que es la garantia que uno paga el muchacho que me atendio fue muy nice pero el servicio con Hy More

by YANAISY
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel
Sep 06, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 01, 2024

All I can say is a true pleasure to deal with someone who really wants to be in the automotive business with many years in the business as a distinct manager and being on the NADA advisory team the young man More

by laurinarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see him listed
Sep 03, 2024 -

Hyundai of Fort Myers responded

Laurin, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 01, 2024

Our service advisor, Robinson, worked hard to assure a quick turnaround on our car despite our particular part being on national back order. More

by ANDYPEPPER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson, Ray
Sep 03, 2024 -

Hyundai of Fort Myers responded

Andy, We are very happy to hear Ray provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

September 01, 2024

Andrew and the team have exceeded all the expectations. Incredible service. Greatly appreciated. Excellent customer service. More

by OLGAKHORUNZHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Sep 03, 2024 -

Hyundai of Fort Myers responded

Olga, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrew met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

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