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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,290 Reviews

2,290 Reviews of Hyundai of Ft. Myers - Service Center

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November 29, 2024

Even after my car is affected by a major recall,they have the audacity to tell me they will try to scan for a code and if there "no code" they will not fix.The young girl working at service as an "advis More

by BORIBORIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
Dec 02, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

November 27, 2024

Un buen Recibimiento, Exelente trato, muy buen trabajo, son muy cordiales y te hacen sentir muy cómodo. More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Departamento De Servicios
Nov 27, 2024 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out, Guillermo. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

November 27, 2024

Great job. Even though the service center was very packed my vehicle services requirements were done and completed in a timely manner. More

by frankcastillor02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Demetz
Nov 27, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department, Frank! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

November 27, 2024

Chloe SA was wonderful. Detailed oriented and serviceable. Explained everything clearly. She is the best! More

by NORMAB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe in Service Dept.
Nov 29, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

November 27, 2024

Bishoy,our agent , checked us in at 7:00 am. He talked to the service department after we waited an hour. Our car was 2nd in line. He also took our car back to the service department after he dr More

by SGG00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Nov 29, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

November 27, 2024

First service on new car. Service staff friendly and helpful. Dealer app helpful in following progress of service. More

by Pfred73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elyja Rivera
Nov 29, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

November 27, 2024

Couldn’t a fix recall Had car for a week Totally unacceptable I’m a less than happy camper More

by powelljim239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Busboy Mikhail
Dec 02, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience, Jim, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

November 27, 2024

Leaving someone in the waiting room and forgetting they are there after you’ve completed the service embodies this place. More

by ferguson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Dec 02, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

November 25, 2024

We started off a little rough. And I saw the bad reviews. However, Jeff turned it all around for the positive. He is making changes, great changes, improvement shows for sure. Edwi More

by Djobyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Edwin. 6 stars
Nov 26, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

November 25, 2024

Brought my Hyundai Tucson hybrid in for its scheduled maintenance and was in and out within a hour. More

by htd914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock
Nov 26, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

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