Hyundai of Ft. Myers - Service Center

The service was fine, however, a free loaner was provided by Efe but my husband went to pick it up the service advisor, Carlos Tavares had him sign a vehicle use agreement showing a total charge of $2265.00. by Efe but my husband went to pick it up the service advisor, Carlos Tavares had him sign a vehicle use agreement showing a total charge of $2265.00. I hope this is not so. Please call me back as soon as possible to confirm that. My phone number is +12392815102. Grace Juzwiak More

2 hours for an oil change, even though I had an appointment. Just like all SWFL, my “recommended” services totaled over $4,600. Not so shockingly he said we could “work on the price” when I said appointment. Just like all SWFL, my “recommended” services totaled over $4,600. Not so shockingly he said we could “work on the price” when I said no thank you. He followed up with “what can we do to earn your business? The simple answer, don’t lie! I don’t barter with the price of a gallon of milk. I don’t get up sold when I go for a haircut. The fact that people are praying on people, particularly people of a certain age here in Florida, is sad and disgusting. We have all been through this when purchasing, but to also have to deal with it regularly at service, despicable! More

Service department seems to be getting worse each visit. More time spent waiting for simple services and confusion with billing and complimentary services More time spent waiting for simple services and confusion with billing and complimentary services More

My service and the representative that took care of me was great. I will be coming again. was great. I will be coming again. More

Took the car in on time - no hassle waiting now. Work completed well and on time Work completed well and on time More

They are a non pressure dealership. Everyone is amiable and ask the right questions. All the services were explained in detail. Everyone is amiable and ask the right questions. All the services were explained in detail. More

Did my last warranty service. I thought this included a tire rotation, but this was not done. I don't know why? I thought this included a tire rotation, but this was not done. I don't know why? More

Went in for Hyundai complimentary oil and vehicle inspection. Work was done in good time 1 hour. My only disappointment was I wish the technician would’ve gone beyond and checked the vehicle tire pre inspection. Work was done in good time 1 hour. My only disappointment was I wish the technician would’ve gone beyond and checked the vehicle tire pressure. They were all very low and driving home the tire pressure warning ⚠️ light came on. Other than that hopefully the other things was done properly. More