Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,577 Reviews
Call Service Center (239) 277-1222

2,577 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
March 28, 2025

5 hours and 40 minutes…. .,,,,need I say more This is not acceptable for a dealership More

by c_a_downing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Colin
Report | Print
March 28, 2025

Good work but rep said 2 hours, so I chose to wait. .. then it took about 5 hours More

by dnelson999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Mar 30, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

March 27, 2025

Took over a week to fix, zero communication, would not return calls, all the reason not to buy from this dealership More

by CREASEYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tancel
Report | Print
Mar 30, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 27, 2025

Michael was so very helpful providing me not only the tire light reset but I was able to get a tune up etc. thank you! More

by ebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael pino
Report | Print
Mar 27, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

March 27, 2025

Great! Making customers feel as if I was the most important one to take care of! More

by jgbaum
Recommend Dealer
Yes
Employees Worked With
Leon
Report | Print
Mar 27, 2025 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

March 26, 2025

Very difficult to reach them for services and too long of a wait time, after making an appointment More

by WILLIAM200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the answer name
Report | Print
Mar 26, 2025 -

Hyundai of Fort Myers responded

William, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

March 26, 2025

Even with appt it took 1. 1/2 hours to start even looking at car More

by KPAHLS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colon
Report | Print
Mar 29, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 25, 2025

Communications with Service were abysmal. The department was over committed and it reflected in their attitudes. More

by CHRISP764
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aly Napoleon
Report | Print
Mar 29, 2025 -

Hyundai of Fort Myers responded

Chris, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 25, 2025

Very professional and very attentive to the needs of the customer. Very clean lounge area More

by pontoonpwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Nappleon
Report | Print
Mar 26, 2025 -

Hyundai of Fort Myers responded

Thank you for your very kind review. Aly and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 24, 2025

Very happy with my service very informative and clear on everything they were doing will be back More

by kristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Hyundai of Fort Myers responded

Kristy, Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Pete, Ariel, and our service team were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

1
2
3
...
258