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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,927 Reviews

2,927 Reviews of Hyundai of Ft. Myers - Service Center

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July 25, 2025

The service was fine, however, a free loaner was provided by Efe but my husband went to pick it up the service advisor, Carlos Tavares had him sign a vehicle use agreement showing a total charge of $2265.00. More

by gjuzwiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efe
Jul 25, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

July 25, 2025

Ashley was amazing, but the appointment time was way too long for having an appointment scheduled. More

by DREZENDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley advisor
July 25, 2025

Good customer service, Michael was excellent and informative.I would recommend to anyone. The lady that makes my appointment was excellent too. More

by christinegrizzle15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
July 24, 2025

2 hours for an oil change, even though I had an appointment. Just like all SWFL, my “recommended” services totaled over $4,600. Not so shockingly he said we could “work on the price” when I said More

by robbie.shamoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyone
Jul 27, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Robbie. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 24, 2025

Service department seems to be getting worse each visit. More time spent waiting for simple services and confusion with billing and complimentary services More

by jkp5303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Non
Jul 27, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 24, 2025

My service and the representative that took care of me was great. I will be coming again. More

by Coreydaniels4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Jul 24, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

July 24, 2025

Took the car in on time - no hassle waiting now. Work completed well and on time More

by ADITEMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob De’Voe
Jul 24, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

July 23, 2025

They are a non pressure dealership. Everyone is amiable and ask the right questions. All the services were explained in detail. More

by Roscoe71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Marvin
Jul 24, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

July 23, 2025

Did my last warranty service. I thought this included a tire rotation, but this was not done. I don't know why? More

by ghs33919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers

July 23, 2025

Went in for Hyundai complimentary oil and vehicle inspection. Work was done in good time 1 hour. My only disappointment was I wish the technician would’ve gone beyond and checked the vehicle tire pre More

by nandy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob de voe
Jul 23, 2025 -

Hyundai of Fort Myers responded

We appreciate your business and this review. Please don't hesitate to reach out if you need any further assistance, we are always happy to help! Jason Curie General Manager Hyundai of Fort Myers