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Hyundai of Ft. Myers - Service Center
Fort Myers, FL
1,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,990 Reviews of Hyundai of Ft. Myers - Service Center
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June 07, 2015
GREAT SERVICE I HAVE COME SEVERAL TIMES TO GET MY HYUNDAI TUCSON SERVICED AND I HAD THE PLEASURE OF BEING ATTENDED BY A SERVICE PERSONAL NAME NICK, AT FIRST I THOU I HAVE COME SEVERAL TIMES TO GET MY HYUNDAI TUCSON SERVICED AND I HAD THE PLEASURE OF BEING ATTENDED BY A SERVICE PERSONAL NAME NICK, AT FIRST I THOUGHT IT WAS GOING TO BE AN IMPERSONAL LIKE SOME TIMES THEY ONLY DO A JOB TOTALLY DISCONNECTED FROM THE OWNER OF THE CAR DROPPING IT OFF, BUT FOR THE THIRD TIME AND CONSISTENTLY, NICK WAS VERY HELPFUL IN SETTING ME AT EASE AND EXPLAINING VERY WELL TO MY SATISFACTION WHAT THEY ARE DOING TO THE CAR AND THE TIME FRAME I SHOULD EXPECT MY SUV READY. I FELT LIKE I WAS A FAMILY, AS I FELT WHEN I PURCHASED THE TUCSON IN 2006. THANK YOU O'BRIEN FOR A GREAT TEAM SERVICE T YOU HAVE.. More
by O'brian Dealer
Employees Worked With
Nick Vella
June 06, 2015
repair of sonata door handle i was given a time to come in and when i arrived they were ready and prompt in addressing my problem. waited in a very comfortable service waiting are i was given a time to come in and when i arrived they were ready and prompt in addressing my problem. waited in a very comfortable service waiting area. More
by naplesira
Employees Worked With
service writer-sorry don't recall the name as well was met by someone who checked me in prior to arriving at service writer. also met with Jim Haag-service manager
June 05, 2015
Great Service at O'Brien Hyundai The team is very professional. I went in for a 3-month check-up. I was greeted immediately, had some answers to questions I had, and enjoyed a cup o The team is very professional. I went in for a 3-month check-up. I was greeted immediately, had some answers to questions I had, and enjoyed a cup of coffee while reading a book and watching TV in the very comfortable waiting room. I was in and ut within an hour. More
by SueM
Employees Worked With
Doug and another wonderful gentleman (I can't remember his name at the moment!)
June 03, 2015
Service Great experience! In and out quickly. I have a great experience every time I take t in for regular maintenance. Staff is always friendly and courte Great experience! In and out quickly. I have a great experience every time I take t in for regular maintenance. Staff is always friendly and courteous. More
by sally
Employees Worked With
Jose
June 02, 2015
service Brought car in for service. Friendly and courteous and got me in and out very quickly. Service tech was excellent. Dealership was clean and had snacks Brought car in for service. Friendly and courteous and got me in and out very quickly. Service tech was excellent. Dealership was clean and had snacks available. It was a very comfortable atmosphere. More
by Jeff H
Employees Worked With
Nick Vella
May 31, 2015
Quick, friendly and reliable! Our 18 year old son brought his Elantra in for a recall fix. Said everyone was so nice and they had the car done very quick. Thanks O'Brien Hyundai fo Our 18 year old son brought his Elantra in for a recall fix. Said everyone was so nice and they had the car done very quick. Thanks O'Brien Hyundai for the great service. More
by Sean
Employees Worked With
Gary Matern (not positive as I was not there, but email came from him) assuming this is the advisor
May 30, 2015
Top notch and prompt ! Nick and service dept. had me in and out so quickly I could still make my tee time for later in the morning with time to spare. Nick and service dept. had me in and out so quickly I could still make my tee time for later in the morning with time to spare. More
by jhoward79
Employees Worked With
Nick
May 30, 2015
Great Customer Service While it's never pleasant to learn that your vehicle needs some unexpected work, Nick went the extra mile to ensure that my needs were met while the s While it's never pleasant to learn that your vehicle needs some unexpected work, Nick went the extra mile to ensure that my needs were met while the service was being performed. Otherwise, due to personal time constraints, I would have had to reschedule the service for another day. The service department is always prompt, efficient and personable. Nick did a great job getting me back on the road! The O'Brien team has impressed me since the day I test drove my Santa Fe. More
by mpirro1
Employees Worked With
Nick Vella
May 30, 2015
Quick and efficient service Friendly and explained the problem in layman's terms. Took care of the problem and did so in a very reasonable time period . Service was excellent . Friendly and explained the problem in layman's terms. Took care of the problem and did so in a very reasonable time period . Service was excellent . More
by sonata man 67
Employees Worked With
Jose Delgado
May 22, 2015
Service is on of the biggest selling points! I just had my vehicle in for service and am so grateful to Nick and the rest of the O'Brien team. The fantastic Service Department is definitely a hu I just had my vehicle in for service and am so grateful to Nick and the rest of the O'Brien team. The fantastic Service Department is definitely a huge factor that helped me make the decision to buy my second Hyundai last year. More
by KRG
Employees Worked With
Nick
