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Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,056 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,056 Reviews of Hyundai of Ft. Myers - Service Center
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February 03, 2019
Was Annoyed, better now! Took vehicle in for "Check Engine" service for the Second Time...Same Issue! OBD was Reset...Again. Was advised the issue was resolved by opening t Took vehicle in for "Check Engine" service for the Second Time...Same Issue! OBD was Reset...Again. Was advised the issue was resolved by opening the gas cap & reseuring...NOT!...Check Engine Light is BACK ON!!! Same issue persists...Confirmed by an outside mechanic - getting same OBD Code...P0456 Took the vehicle in for the third time. Gas cap as replaced. Issue seems to be resolved...we'll see. More
by Annoyed!
Employees Worked With
TODD BORN, Jose Delgado
January 28, 2019
Courteous and professional treatment I recently visited this dealership because my dashboard light was alerting me that tires were low on air. They found that I had a nail in one tire and I recently visited this dealership because my dashboard light was alerting me that tires were low on air. They found that I had a nail in one tire and they quickly patched it at no cost to me. Then I visited them days later to get my windshield washer blades replaced. They quickly replaced them for me and used my $30 off any service coupon leaving me a balance of $8.24 to pay. I really appreciate their being considerate of a single older woman on a fixed income. More
by couponaholic
Employees Worked With
Sorry I didn't get their names
January 24, 2019
Very disappointed I purchased my SUV at O'Briens, love it & left a glowing review for the sales staff. My service experience recently was quite the opposite. Long wait I purchased my SUV at O'Briens, love it & left a glowing review for the sales staff. My service experience recently was quite the opposite. Long wait inside at service desk before some one even acknowledged I was standing there. No one was friendly or greeted me with a smile outside or inside. When I was called as to why I brought the vehicle in, I was treated rudely & curtly. They did however fix the issues. The actual service to my vehicle was not the problem, it was the staff. I will not be returning. More
by Christy
Employees Worked With
December 30, 2018
Stopped in to ask about a TSB I had heard about. So I had heard about the possibility of a TSB for my car in one of the enthusiast groups on Facebook. Stopped in to see my main man, Max Woodsmall to So I had heard about the possibility of a TSB for my car in one of the enthusiast groups on Facebook. Stopped in to see my main man, Max Woodsmall to see what the deal was. Two seconds with his fingers on the keys and we found out that it was actually a RECALL on the High Beam Assist for the car.... A simple "Software" issue. (Software issue.... My first car was a 63 Mopar.... ) He had the car in and out before I could avail myself of a second cup of complimentary Sbux coffee! Of course, being a recall... no cost to me but even so, car is under full warranty, I was expecting none anyhow. Max did REMIND me though.... my first oil change (WITH full synthetic I might add) is... FREE. Something I probably had forgotten. He's a good man. And thorough. More
by boneman1959
Employees Worked With
Max Woodsmall
December 28, 2018
brought car in with a problem with rear right tire Eddie did a great job of having the problem solved - a local tire shop recommended that I get a new tire -- the O'Brien service people determined that Eddie did a great job of having the problem solved - a local tire shop recommended that I get a new tire -- the O'Brien service people determined that the tire hadn't been damaged and it indeed was alright - There was no charge for the evaluation - which was most welcomed More
by xxxxxxxxx
December 12, 2018
Pleasant Experience Just returned from having my car serviced. Very pleased with entire visit. Was pleasantly greeted by Eddie Braddock. Car was serviced promptly. A job Just returned from having my car serviced. Very pleased with entire visit. Was pleasantly greeted by Eddie Braddock. Car was serviced promptly. A job well done by all. Thank you Eddie and O'Brien ! More
by Rocky
Employees Worked With
November 08, 2018
Excellent servicd Erick Amara was so helpful,so professional,and pleasant You are lucky to have him on your staff He made my stay very pleasant I hope all your s Erick Amara was so helpful,so professional,and pleasant You are lucky to have him on your staff He made my stay very pleasant I hope all your service people are like Erick More
by Sasso kay Sharon
Employees Worked With
Erick Amara, Ed Bridges
November 07, 2018
Learn from this Dealership Since 2004 I’ve owned a Hyundai and now a new Subaru Outback. O’Brien has the best, friendliest, most helpful and reasonably priced service center EVE Since 2004 I’ve owned a Hyundai and now a new Subaru Outback. O’Brien has the best, friendliest, most helpful and reasonably priced service center EVER! My 3:30 appointment was delayed by a flat tire! Thankfully I had Roadside Service and got back on the road in 40 minutes. My service advisor assured me they would do my oil change and take care of my tire situation even with the delay. My mechanic volunteered to stay late to replace and align all 4 tires which I appreciated so I wouldn’t have to come back on a later date. I can’t say enough about this EXCELLENT Service Department! Thank you O’Brien Automotive. More
by Widow Lady Loves O’Brien
Employees Worked With
Gabriel, Service Associate
November 06, 2018
Great service. NO wash. Service is great, quick and they keep you informed. However, a car wash is supposed to be included after 4 years using them I've only had two washes, Service is great, quick and they keep you informed. However, a car wash is supposed to be included after 4 years using them I've only had two washes, even when I request and the service advisor puts it in the work order. That's my only complaint. More
by Doni
Employees Worked With
Other Employees :
Ryan Holley, Michael Roese , Jose Delgado
October 15, 2018
excellent and prompt service As always O'Brien delivers great and prompt service. Updates and explanations are part of their service and care. My husband also uses their service As always O'Brien delivers great and prompt service. Updates and explanations are part of their service and care. My husband also uses their service and he is picky!!! More
by Denise
Employees Worked With
Jose Delgado
