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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,057 Reviews

2,057 Reviews of Hyundai of Ft. Myers - Service Center

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December 15, 2023

Radio issue was told was fixed but never made it out of the parking lot before having the same issue More

by MICHANDJOE
Recommend Dealer
Yes
Dec 16, 2023 -

Hyundai of Fort Myers responded

Thank you for your review. We always strive to provide our customers with a 5-star experience here at Hyundai of Fort Myers, and we are sorry to hear that we fell short this time. Please don't hesitate to reach out if you would like to discuss this matter in more detail. We would appreciate the opportunity to learn more and address your concerns. Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

I love the experience here at hyundai the advisors are great and Nick Sanchez is always a good help More

by jaylenas75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sanchez
Dec 14, 2023 -

Hyundai of Fort Myers responded

Jay, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Hyundai of Fort Myers, we look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

Well handled all the way around. ..however wait for non working ac was 3 weeks...too long fir appt More

by Gent148
Recommend Dealer
Yes
Employees Worked With
Eumilio
Dec 14, 2023 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. Eumilio and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

Had our Santa Fe serviced there and when he talked me into getting the tires balanced he said that my car would be ready in 30 minutes. 2 hours later it was finally ready. Then 2 days later I noticed an More

by dmjones1972
Recommend Dealer
No
Employees Worked With
Johnathan
Dec 17, 2023 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 14, 2023

The device was amazing and the agent were really helpful, the service was performed fast less than 2 hrs much appreciated More

by QUIALACANETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

I was greeted immediately, work order set up and out quickly, staff was very helpful and friendly, I truly appreciated the upbeat attitude of everyone, for the first time, I did not feel I was getting r More

by sflinn239
Recommend Dealer
Yes
Dec 14, 2023 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

Friendly and professional. I would definitely do business with the dealership in the future. Thanks More

by doug.bennett03
Recommend Dealer
Yes
Employees Worked With
Simone (sales), Johnathan (service); both excellent
Dec 14, 2023 -

Hyundai of Fort Myers responded

Doug, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

Professional and courteous. Service Manager was excellent. Everything was fine but thought the cost was high for repairing a couple harness wires. More

by drudolph0063
Recommend Dealer
Yes
Dec 14, 2023 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

December 14, 2023

I waited 2 1/2 hours and the app said I needed additional filters which I signed for. Then I never heard from anyone and the app kept saying In inspection. So I finally went to find someone since I couldn't More

by KIMBERLEEFOSS
Recommend Dealer
No
Employees Worked With
Leon but he had to leave and I waited 2 1/2 hours and I finally went to find someone. I was not happy
Dec 17, 2023 -

Hyundai of Fort Myers responded

Kimberlee, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 13, 2023

Five star dealership for sure. Service writer was polite and friendly. Repair work done in a timely manner. I'll be taking my car there for future repairs. More

by cpd19860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

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