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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,057 Reviews

2,057 Reviews of Hyundai of Ft. Myers - Service Center

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December 20, 2023

It was a pleasurable experience. They knew what they were doing They were a great team More

by SRHICKEY
Recommend Dealer
Yes
Dec 21, 2023 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

December 20, 2023

Clean place, close to my house. Service guys very helpful, I’m happy with this dealer More

by marcelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Dec 21, 2023 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

December 20, 2023

Good job I like the new look The service was good Good customer service ?? More

by JULIOCABRERA0789
Recommend Dealer
Yes
Dec 21, 2023 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

December 20, 2023

Scheduled for OIL change. Took Over 1 1/2 Hours!!! Worse Experience at This Dealership Dissatisfied More

by bpetsos
Recommend Dealer
No
Employees Worked With
Aly
Dec 20, 2023 -

bpetsos responded

Disaster at the Fort Myers Hyundai service center. No one knew what they were doing.

Dec 24, 2023 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 20, 2023

Quick, easy, effective. Mind service Kind service was provided. The gentlemen took care of my care within a short time More

by MEMEGIRDLER
Recommend Dealer
Yes
Employees Worked With
Eumelio
Dec 21, 2023 -

Hyundai of Fort Myers responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

December 20, 2023

A very smooth and timely experience Efficient friendly took less time than I thought it would More

by SINNEDHIGH
Recommend Dealer
Yes
Dec 21, 2023 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

December 19, 2023

The customer service was quick, took care of the car issues right away. Very happy. More

by leonelybeldes.33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert from the service department.
Dec 19, 2023 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

December 19, 2023

2.5 hour wait for an oil change. Had a party and didn't block time out in the schedule, making scheduled appointments wait too long. More

by Hannahrunk
Recommend Dealer
No
Dec 22, 2023 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 19, 2023

When I arrived- the adviser who I had spoken with the previous day was very cut and dry. While I was speaking to him he was having side conversations with other advisors. EVERY SINGLE GUEST was personall More

by jessicamendez1638
Recommend Dealer
No
Dec 22, 2023 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 19, 2023

I have been coming to you for 18 months and you have not fixed the problem with my car Every month I'm losing 2-3 quarts of oil without any results from your dealership More

by NIGHTOWL718
Recommend Dealer
No
Employees Worked With
Jonathan Bickel
Dec 22, 2023 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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