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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,059 Reviews

2,059 Reviews of Hyundai of Ft. Myers - Service Center

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January 01, 2024

Professional, knowledgeable, helpful, customer oriented. Newly renovated facility, modern, clean, extras for customer. Taken right away. Short wait. More

by rcrmd2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 02, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

January 01, 2024

The car needed the engine replaced under warranty and it got done. So far, so good. Thanks. More

by CORD.WILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sánchez
Jan 02, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

January 01, 2024

Very nice and knowledgeable advisor, educated me and kept me informed.. I would definitely want him again More

by travelrnhaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t think it was one of these service advisors. I thought his name was Micheal???
Jan 02, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

December 31, 2023

Ali Nepolian was awesome to work with on my 2022 Hyundai Tucson. He listened to my concerns and even personally took charge when the technician forgot to complete my oil change with my other warranty work. More

by MIKEZAK8450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Neapolitan
Dec 31, 2023 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Ali delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

December 31, 2023

Nothing was right about my visit. I have emailed and called multiple times wanting to speak with a service manager. You guys will not respond. I am disappointed with your service dep More

by DYNAMICPESTFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aly
Jan 03, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 23, 2023

Service is excellent and staff is very friendly and efficient. They answered all my questions. More

by EVELYN.SAVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in Service was excellent.
Dec 27, 2023 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team, Evelyn. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

December 22, 2023

Quick efficient clean and provided snacks. Miguel helped with every step of the way, explained things throughly and kept me involved More

by JULIANARUBALCABA96
Recommend Dealer
Yes
Employees Worked With
Miguel Rojas
Dec 26, 2023 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department, Juliana! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

December 22, 2023

He went above and beyond to help me with concerns about a care I just purchased from the dealership. He was courteous and fast. More

by gp012022
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
Dec 26, 2023 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

December 21, 2023

Went for a check up/oil change, the check up was $180, plus the cost of oil change, so i paid 267.00 for that, they couldnt even balance tire pressure with that oil change, at least valvoline does. Picked More

by thebankergirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2023 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 21, 2023

Very professional, excellent customer care, very fast. Iam very happy with the service provided by Eumelio Gutierrez (*****) More

by reyesacarmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio Gutierrez
Dec 21, 2023 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

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