Hyundai of Ft. Myers - Service Center

I came in, they did what they were supposed to do, and it was all handled professionally. was all handled professionally. More

The technician said my 4 month old tires were going to need attention in the near future. The car also had full service done 1 month ago where all fluids and filters were checked and anything that needed need attention in the near future. The car also had full service done 1 month ago where all fluids and filters were checked and anything that needed topping up or replacing was done. He must have only looked at when the last Hyundai service was done and made his assessment based on that and not on any true inspection. The BIGGEST ISSUES were that your dealership wanted to charge me $950 for a part that I bought for $121 from a reputable parts supplier. The part from a Hyundai dealer is $667 which is still a long way below $950. Even worse than that was that this dealership charged me 2.5% extra to use my credit card. I have never done business at a large company that buckled and dimes their customers like that. Also my original appointment was at 2:45PM on the previous Sunday. When I got there I was told that there was no possible way that any technician would be able to look at the vehicle. What a big waste of time. More

OK, after my service I was over 2hrs into a 4hr drive service called to tell me forgot to reinstall my air filter so I had to stop at autozone to install a new one, a least they called to tell me, Thanks service called to tell me forgot to reinstall my air filter so I had to stop at autozone to install a new one, a least they called to tell me, Thanks More

They listened to my concerns, diagnosed the problem, provided a car for me, and called when my car was ready. Excellent service provided a car for me, and called when my car was ready. Excellent service More

Great performance from the people at the service desk and quick turnaround from the garage quick turnaround from the garage More

Good people, good system I recommend people to go there for services and buying a vehicle for services and buying a vehicle More

Very courteous and professional. Treated as a valued customer not just another customer. Well done. Treated as a valued customer not just another customer. Well done. More

Very nice and quick I choose to come to your dealership over the one in Naples (where I live) because the service is so much better and everyone is very kind and keep me informed. I'm always seen at my app over the one in Naples (where I live) because the service is so much better and everyone is very kind and keep me informed. I'm always seen at my appointment time and I've never had to wait 5-6 hours for an hour change like the other place More

Fast service Nice job. Waiting room family friendly. We will come back for sure. Bye Waiting room family friendly. We will come back for sure. Bye More

He was Polite and Courteous. He really tried to help me with an issue that orignated at another Hyundai. Unfortunatley it was not resolved. Nevertheless, I was also there to ge He really tried to help me with an issue that orignated at another Hyundai. Unfortunatley it was not resolved. Nevertheless, I was also there to get my car serviced and that I did. Thank you for trying. More