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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,062 Reviews

2,062 Reviews of Hyundai of Ft. Myers - Service Center

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January 16, 2024

It went quicker than expected thanks for Bishoy pushing my oil change through as I had my young daughter with me. This was my car's first oil change and everything went smoothly. The waiting area was packe More

by khurleyrodgers
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Bishoy delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Accommodating Calm My car was done as promised. I was provided a from the dealership to my work then back once my vehicle was completed. More

by Brandi3210
Recommend Dealer
Yes
Employees Worked With
Sanchez
Jan 17, 2024 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Brandi, for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Willing to help Willing to help and willing to continue till they find the problem. Ordered parts to get it done More

by wendyjschell
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Wendy, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Annoying They did not reset the warning needs service. Everytime I start the car it tells me needs service More

by JOANNEANDTOM2002
Recommend Dealer
Yes
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Quick and professional It was very quick service and the representative was very professional It was very quick service and the representative was very professional and kind More

by Wdamarks
Recommend Dealer
Yes
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Took 2 1/2 hours for an oil change. When I change oil at Omaha dealership it takes 1 hour sometimes 15 minutes over. More

by bejue1229
Recommend Dealer
No
Jan 20, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 16, 2024

Fast easy excellent customer service You need to get sun blinds in the TV waiting lounge More

by ranfrum.jp Jeff Potts
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Knowledgeable, patient and intelligent He was very patient and knowledgeable and extremely intelligent when it came to Hyundai More

by amandazinzi
Recommend Dealer
Yes
Employees Worked With
Gary
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers, Amanda, we look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

They don't listen to to instructions. This is the second time they didn't call the number I instructed them to call when the car was ready to be picked up. Hence I waited a hour more. I w More

by Jbutler508
Recommend Dealer
Yes
Employees Worked With
Oil change
Jan 17, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Good communication and fast service They were very helpful explaining why my car needed that service. The car was ready in a few hours. More

by franklinmvz
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 17, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

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