Back

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,062 Reviews

2,062 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
January 16, 2024

Ryan gave my vehicle, the personal care it deserved. He even took the time to come out at the end of the day and discussed fwhat he had done with my car. More

by SUNDOG2000
Recommend Dealer
Yes
Employees Worked With
Ryan (technician)
Jan 16, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ryan and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

I was charged $200 for a diagnosis which was only resolvable by purchase of a part that cost more than the value of the car and was over a month on back order. My other option was to take $1000 or tr More

by Sallyjcouillard
Recommend Dealer
No
Jan 19, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 16, 2024

1 1/2 hours for scheduled oil change. ....never advised when it was finished....I went to counter and was told to ask someone else wasn't his customer..... another person check me out and More

by f.engles
Recommend Dealer
No
Jan 19, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 16, 2024

Your dealership was helpful and courteous during a very vulnerable time for me. Your service team was able to get my SUV in at a moment's notice, had answers, fixed the problem, and my SUV back at home bef More

by 893GLITTERNAILS2003
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 16, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Oil change- routine service. Service completed. Vehicle returned with oil smudges on door handle, steering wheel horn panel, and on service sticker reminder on upper left windshi More

by yogitom62travels
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Got me in fast. And out as fast as possible. Very professional and respectful people More

by warybranjo12
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

I had my car towed there Jonathan was already in touch with me at 7 am and keep me updated and had my car done the same day. More

by misshell41
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Jan 16, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Poor communication. Had my car for 45 days for a recall. Never updated me on anything. I had to keep calling and could never get ahold of the advisor. More

by ac480volt
Recommend Dealer
No
Jan 19, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 16, 2024

The dealership was great. Will be back in about two weeks for the fourth oil consumption test More

by sschwartz58
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2024

Liked the fast service And the service attendants were very friendly I will continue using Hyundai service. More

by hfriedsam
Recommend Dealer
Yes
Jan 16, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

...
152
...