Hyundai of Ft. Myers - Service Center

Promt and customer oriented. , Aly kept me updated throughout the service even during a very busy morning. , Aly kept me updated throughout the service even during a very busy morning. More

Outstanding customer service! Great communication, so I was aware immediately of any issues. 5 star service! Great communication, so I was aware immediately of any issues. 5 star service! More

Brought my car in for an oil change and I had a light on the dash board that was on again even though I had it in for the same problem a couple of weeks beforehand. My appointment was at 11:30. No one came the dash board that was on again even though I had it in for the same problem a couple of weeks beforehand. My appointment was at 11:30. No one came to tell me what was going on so at 1:45 I went to the service desk and asked what was taking so long. I was told my service guy was at lunch and should be back by 2:00. At 2:30 I went back and asked again. My service guy was there and told me they were test driving my car to see why the light comes on. As we are talking he got notification they had to drain some fluid and then replace it. It would take 45 minutes. He acted like it was my fault, rude. At 4:15 I went back out and when he saw me he said it was done. Gave me the bill, I paid it and left and will probably not be back. More

Professional and courtesy. Done on the request time. Nice new clean,waiting area. Love having Saturday hours. Done on the request time. Nice new clean,waiting area. Love having Saturday hours. More

Routine service and tire issue Oil change and the tire was replaced Service was excellent was replaced Service was excellent More

It's a pleasure doing business, the people are friendly the facility was clean, and my vehicle was done in a timely manner the facility was clean, and my vehicle was done in a timely manner More

The dealership looked very nice and clean. My service advisor Nicholas was amazing and very helpful. My service advisor Nicholas was amazing and very helpful. More

The checkin consultant was absolutely horrible. He belittled my wife so bad. Everything she listed he said was normal for a Sonata. Steering wheel was scrapping when wheel was turned. He said tha He belittled my wife so bad. Everything she listed he said was normal for a Sonata. Steering wheel was scrapping when wheel was turned. He said that was normal. No one would buy a car with scrapping like that. He tried to treat my wife as stupid. She was a manager for over 20 years in the IT Dept. at Liberty Mutual. Does that sound like she’s stupid. He kept her for more than 10 mins. I know because I was watching. Once he finally wrote all the things down, and it went back to the service guy. It was 100% difference. The actual service technician said none of those things listed are normal. He fixed every one of them and even ordered a new radio for other issues. Service technician was great. But the checkin consultant put a bad stain on your dealership. More

The customer service i received was great. Mykeal was great and took good care of me Mykeal was great and took good care of me More

Damaged the tire rim when replacing tire that was not fixed the first time I brought the car in. fixed the first time I brought the car in. More