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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,062 Reviews

2,062 Reviews of Hyundai of Ft. Myers - Service Center

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January 26, 2024

The wait time was bad. I had a 7am appointment and get get out until 11am for just an oil change. The employee was sarcastic. More

by emilycyrus2000
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
johnathan
Jan 29, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 26, 2024

Was quickly greeted set up and wait was not very long at all Had a pleasant experience they were very helpful and courteous More

by wolfgaing6
Recommend Dealer
Yes
Employees Worked With
Eumelio
Jan 26, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

January 26, 2024

Great Customer Service, Fast , and Accurate at the same time. They treated me with respect and the apperance of the inside was clean and they even had snacks availiable More

by shawndreciam
Recommend Dealer
Yes
Employees Worked With
Charles Santana
Jan 26, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, Shawn, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

January 26, 2024

Leo was very personable and took care of the process of my oil change quickly More

by Alexisstevens
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 28, 2024 -

Hyundai of Fort Myers responded

Thank you, Alexis. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

January 26, 2024

My advisor, Johnathan did an amazing job on keeping me up to date on the issues going on with my vehicle. Hunter, the technician did an amazing job as well. More

by preshacharmaine
Recommend Dealer
Yes
Employees Worked With
Johnathan B
Jan 28, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience. We truly appreciate your business. Jason Curie General Manager Hyundai of Fort Myers

January 26, 2024

Bishoy, did an excellent job. He was transparent, through, respectful, and very knowledgeable. You should be very proud of the service he provided. More

by jroberson58
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Jan 26, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that Bishoy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 26, 2024

My car was at the shop for 5 days and I was not notified that my car was ready for pickup even though I called multiple times throughout those days. I had to physically go in to be told it was ready a day a More

by annaxminard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Jan 29, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 25, 2024

Agent was helpful and patient. Shop had a day long delay on my repair, but it was resolved fairly. More

by WSPITZ99
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Jan 26, 2024 -

Hyundai of Fort Myers responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

January 25, 2024

Gary, was very helpful. he had some suggestion on what service i should priortize. took into account the time frame i had. i would recommend him to all my friends and family More

by godess526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gary arabaci
Jan 26, 2024 -

Hyundai of Fort Myers responded

Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you again for choosing Hyundai of Fort Myers, we look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

January 25, 2024

The lobby is very nice and your staff was great . We only had an oil change and got 2 great new windshield wiper blades installed What a treat! More

by DRJMROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

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