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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,063 Reviews

2,063 Reviews of Hyundai of Ft. Myers - Service Center

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February 06, 2024

3-4 times had this vehicle in for some problem and it still leaking the radiator is leaking coolant I have to bring it back again More

by Denbarrys1
Recommend Dealer
No
Feb 10, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 05, 2024

Good communication, very satisfied with explanations and work done. Charles did an excellent job of making sure every thing was completed and I was satisfied. More

by walter25
Recommend Dealer
Yes
Employees Worked With
Charles Santana
Feb 05, 2024 -

Hyundai of Fort Myers responded

Walter, Thank you for your very kind review. Charles and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

February 05, 2024

Always helped and and good service and friendly And respectful And generous And kind And caring More

by LEOPOLDOSEPULVEDA41
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
Feb 05, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

February 05, 2024

Gas door would not open to get gas. (poor design). Needed an actuator which was ordered from dealer in Punta Gorda. Had to wait 6 hours til it arrived & was fixed but coffee was super & More

by patsy0
Recommend Dealer
Yes
Employees Worked With
Leonel
Feb 05, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

February 05, 2024

All went well, the wait for the service was to long. Checking in and out was good. The service job took too long. More

by patblackburn45
Recommend Dealer
Yes
Feb 05, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

February 05, 2024

Call about problem with car and part ordered. Never got call back Disappointed in response More

by PVDSEAL
Recommend Dealer
No
Employees Worked With
No return calls
Feb 08, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 05, 2024

Repair was not finished when promised. Vehicle covered in bird poop and dirt when we picked it up More

by Sx650backflip
Recommend Dealer
No
Employees Worked With
Emilo
Feb 09, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 04, 2024

Started out good but when I called to ask a question, I never received a return call. More

by FTPFLA
Recommend Dealer
No
Employees Worked With
Leonel Osorio
Feb 07, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 04, 2024

Charged me for a free service and tried to up charge me on other services More

by cgl13
Recommend Dealer
No
Feb 07, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

February 04, 2024

They were very very very very very very very friendly and kept me updated appropriately. More

by Jon.toney2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 04, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, Jon, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

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