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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,807 Reviews

1,807 Reviews of Hyundai of Ft. Myers - Service Center

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September 12, 2024

There auto shop is way to busy for the size. They have sold to many cars to support normal maintenance. The wait is too long and the shop is invisible to the public. They have some pushy glass s More

by mcdonaldwm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Sep 15, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 11, 2024

good service, clean, nice workers, helpful, gonna come back if anything else gets recalled, yeah More

by zakkarybiszantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

September 11, 2024

Well received and well taken care of. There were no problems and I have been using this location for years under 2 Dealers. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you, Ted, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 11, 2024

Robinson & Edwin Colon amiable & professional. Great to hav shuttle to have lunch while waiting. Excellent ! More

by Angelette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson, Edwin
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you so much, Angelette, for your kind words for Robinson and Edwin and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

September 11, 2024

I had transmission issues, and it was replaced under warranty. Eumilio made the process easy for ne, including a loader car. More

by FAHEY6566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumilio
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Eumilio was able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

September 11, 2024

The service technician was very good. My only complaint was how long I waited (approx 17 minutes) until someone with an iPad came over to speak with me. The gentleman who greeted me and p More

by tjmcnewiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We do apologize for the long wait and appreciate your patience. We look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

September 11, 2024

Disappointing, for a promised 2 hour service that ended up being 5 hours instead, to fix 3 bulbs and a nail in a tire, this company should bring back Obrien, I don't know why I'm writing this, it's not More

by paramajik1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 11, 2024

Poor communication from the service rep Leo. Totally unacceptable on how he would not respond to my request for updates. More

by sach m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Sep 15, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 10, 2024

Service advisor was great communicate it well and got me out in a timely manner More

by jnieves4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

September 10, 2024

Very good service thank you so much we will back for the next service see you More

by Ossaluz390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

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