Hyundai of Ft. Myers - Service Center

Extremely attentive and courteous. Mr. Robinson Colon went out of his way to make the experience positive and cheerful Mr. Robinson Colon went out of his way to make the experience positive and cheerful More

Our vehicle was damaged and it was very difficult to communicate with the service. We understand that the fact that the parts did not arrive was not the fault of the dealer, the bad service and lack of communicate with the service. We understand that the fact that the parts did not arrive was not the fault of the dealer, the bad service and lack of communication yes. More

Waited 2 hours for an oil change, and had an appointment. This is the 2nd time of a 2 hour wait. You should say that when accepting the appointment so customers would know about the wait, or figure how to s This is the 2nd time of a 2 hour wait. You should say that when accepting the appointment so customers would know about the wait, or figure how to schedule better. We love the car, not the service. More

Great service & speedy time, less than expected. Pleasant waiting room & respectful. Will continue using there services. Pleasant waiting room & respectful. Will continue using there services. More

Chloe was very helpful. Checked on me while I was waiting. Dealership was very clean. Checked on me while I was waiting. Dealership was very clean. More

I took my Santa Fe in to fix a leak in an air conditioning hose. The LABOR charge was $599. The time between when I was called to authorize the repair and the time I was called to let me know the conditioning hose. The LABOR charge was $599. The time between when I was called to authorize the repair and the time I was called to let me know the repair was completed was 1 hour and 5 minutes! That computes to a labor rate of $555/ hour, which is obscene!! More

The staff were all kind and quick to get my car returned to me same day. to me same day. More

Although I made a reservation for an oil change several weeks in advance, once I got to the appointment they did not have my filter in stock and had to go get one. I know you had car information so why was weeks in advance, once I got to the appointment they did not have my filter in stock and had to go get one. I know you had car information so why wasn't the filter there when I arrived? This oil change lasted 3 hours and 45 minute. For a simple oil change. Come on people, get it together. When I inquired about the timing I was given stories about the mechanic needing to clean the engine by steaming it (??) and all kinds of other fantasy excuses. Lost my faith in you guys. Never know what story I might be given and whether to believe it or not. More

I absolutely love the customer service experience that I receive from this dealership. They are always so nice. receive from this dealership. They are always so nice. More

Had our tires rotated. Do e incorrectly because the steering wheel shook at high speeds. It took 3 days for dealer to figure out. Do e incorrectly because the steering wheel shook at high speeds. It took 3 days for dealer to figure out. More