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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,283 Reviews
Call Service Center (239) 277-1222

2,283 Reviews of Hyundai of Ft. Myers - Service Center

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December 14, 2024

Only one of the issues that the car was brought in for was completed I’m very unhappy with my service More

by kenny.kats68
Recommend Dealer
No
Employees Worked With
Mykeal Burke
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Kenny, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 14, 2024

I went in for a maintenance check and got my free oil change so they decided to make up an AC refresh so they could charge me $150 for something I can spray into my vents. After asking many questions abo More

by STEPHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
4.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, Stephen, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 14, 2024

This place is Terrible. No good communication, I waited for 4 hours and my car was never taking care of. The manager was very Rude More

by MAG2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 13, 2024

I have been taking my car here for the past three years and there is always good service and friendly staff. More

by TJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

December 13, 2024

All service was very good. All persons were very friendly and answered all questions. All settings on the vehicle were perfect. More

by Sgtrlc100502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

December 13, 2024

Extremely attentive and courteous. Mr. Robinson Colon went out of his way to make the experience positive and cheerful More

by EYAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson Colon
Report | Print
Dec 14, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

December 13, 2024

Our vehicle was damaged and it was very difficult to communicate with the service. We understand that the fact that the parts did not arrive was not the fault of the dealer, the bad service and lack of More

by NOE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 13, 2024

Waited 2 hours for an oil change, and had an appointment. This is the 2nd time of a 2 hour wait. You should say that when accepting the appointment so customers would know about the wait, or figure how to s More

by Rsimons
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robinson was very good
Report | Print
Dec 17, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 12, 2024

Great service & speedy time, less than expected. Pleasant waiting room & respectful. Will continue using there services. More

by My4angels143full
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pete and our team met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

December 12, 2024

Chloe was very helpful. Checked on me while I was waiting. Dealership was very clean. More

by htim47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe schulte
Report | Print
Dec 13, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words for Chloe, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

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