Hyundai of Ft. Myers - Service Center

Oil change and tire rotation with an appointment took over 2 hours. It was a curtesy visit according to the man that checked me in. So maybe because I’m not paying they take care of those that are firs over 2 hours. It was a curtesy visit according to the man that checked me in. So maybe because I’m not paying they take care of those that are first? It’s crazy! More

Great services provided. Fast and reliable. Everyone was attentive and helpful. I recommend this location. Fast and reliable. Everyone was attentive and helpful. I recommend this location. More

Excellent job. The warranty covered my transmission failure. Could not be happier. Service rep was great. The warranty covered my transmission failure. Could not be happier. Service rep was great. More

They do a great job. Only issue this time was they didn't put a sticker on my windshield to remind me when next service is due. Only issue this time was they didn't put a sticker on my windshield to remind me when next service is due. More

It was a pleasant experience and the service was a great quick timely one as well quick timely one as well More

Very professionally and I never had to wait to see someone to check in etc. someone to check in etc. More

Muy buen servicio y atención todo muy bien y agradecido por la buena atención al cliente por la buena atención al cliente More

Nick- was professional and quick to help sure my vehicle issue was resolved including needed updates. issue was resolved including needed updates. More

Unlike my previous experience, this service experience was unsatisfactory from start to finish. As I sat in the waiting room while my car was serviced, I was approached by a representative who presented was unsatisfactory from start to finish. As I sat in the waiting room while my car was serviced, I was approached by a representative who presented me with an appraisal for my car. In the meantime, my car was sitting with the hazard lights on drawing power from my battery. I had requested an oil change and tire rotation, pointing out that the air pressure was leaking from one of my tires. During my overall wait of some two and a half (possibly more) hours later I declined the replacement of an in-cabin air filter and was told there was a nail in my tire. Reviewing the invoice, I discovered that the odometer reading had been erroneously recorded. In fact, the recorded mileage had been copied from the window sticker which alerts the driver when service is to be anticipated. I remained at the dealership at least another half hour until I was certain that a correction had been made. Even now, the current window sticker is based off the incorrect mileage reading. I chose to take my business elsewhere for tire replacement. Oddly enough in that encounter I was told that my battery was somewhat weak. Why, I wonder?! All of this being said, my service representative, Chloe remained supportive and respectful as she did her best to provide excellent customer service. More

Service was not at its best this time around. Waited 15 minutes before a service representative even came out to check me in. Waited 15 minutes before a service representative even came out to check me in. More