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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,655 Reviews

2,655 Reviews of Hyundai of Ft. Myers - Service Center

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September 08, 2024

The dealership of staff was very friendly. My service was done quickly and free snacks and free, hot chocolate. More

by drbrettman1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

Its nice and easy and clean. I always come here for service with my car. More

by VJOVITA081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

went to have my oil changed on a Sunday, had to return the following Sunday because the low engine oil warning came on........ I hope this isn't a frequent occurrence, it could be catastrophic for someon More

by iweld0301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bishoy Mikhail
Sep 12, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 08, 2024

Service agent said that it would take about an hour to complete service repair. 90 minutes went by and I had to go and find him to ask why it was taking so long. He then told me that he didn’t know how mu More

by michaelevert7472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bishoy
Sep 12, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 07, 2024

I had a burned out headlight. They squeezed me in and took care of my car. Thanks!! More

by CarolynCesna52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Sep 09, 2024 -

Hyundai of Fort Myers responded

Carolyn, Thank you for your business and this review. We're happy to hear Eddie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

September 07, 2024

The service area has appeared to have changed dramatically from what O’Brien Hyundaihad. It seems to be as efficient but I cannot tell until I have returned a couple more times. I don’t remembe More

by LONBOBJUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
User?
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

September 07, 2024

Went for oil change and tire rotation balance plus put on computer for diagnostics. Almost 3 hrs passed and they’re just taking it in! They changed my oil but never touched tires or diagnostics. You wasted h More

by sandyzinschlag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody introduced themselves
Sep 12, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 07, 2024

Horrible communication, lack of sense of urgency and over priced. Worst service department ever dealt with. More

by lissakisgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Sep 12, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 07, 2024

The service advisor was extra Courteous and attentive to my needs and also great communication once the repair was completed More

by HYUNDAIKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

September 07, 2024

Excelente servicio. Muchas gracias. Tuve cambio de aceite y filtro, cambio de gomas y arreglo de otra goma More

by ZORYJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met you servicer expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

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