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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,653 Reviews
Call Service Center (239) 277-1222

2,653 Reviews of Hyundai of Ft. Myers - Service Center

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September 12, 2024

I have had issues with services in the past. The service provided this time was excellent. My service provider was Robinson Colon. He was professional, friendly, knowledgeable, and customer-serv More

by BARBARAWSHAFER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson Colon
Report | Print
Sep 12, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you, Barbara. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

September 12, 2024

Bluelink recommended I needed service. Does not tell you what service I needed. When I scheduled service I put in notes my driver side door seal was ripped. Thought this would already More

by samblakeslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Report | Print
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers

September 12, 2024

I was taken care of very promptly, and professionally. The advisor was very very courteous. More

by mfredericks15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Report | Print
Sep 13, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

September 12, 2024

There auto shop is way to busy for the size. They have sold to many cars to support normal maintenance. The wait is too long and the shop is invisible to the public. They have some pushy glass s More

by mcdonaldwm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Report | Print
Sep 15, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 11, 2024

Poor communication from the service rep Leo. Totally unacceptable on how he would not respond to my request for updates. More

by sach m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leo
Report | Print
Sep 15, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 11, 2024

Disappointing, for a promised 2 hour service that ended up being 5 hours instead, to fix 3 bulbs and a nail in a tire, this company should bring back Obrien, I don't know why I'm writing this, it's not More

by paramajik1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
Report | Print
Sep 15, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 11, 2024

Well received and well taken care of. There were no problems and I have been using this location for years under 2 Dealers. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you, Ted, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 11, 2024

Robinson & Edwin Colon amiable & professional. Great to hav shuttle to have lunch while waiting. Excellent ! More

by Angelette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson, Edwin
Report | Print
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you so much, Angelette, for your kind words for Robinson and Edwin and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

September 11, 2024

I had transmission issues, and it was replaced under warranty. Eumilio made the process easy for ne, including a loader car. More

by FAHEY6566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumilio
Report | Print
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Eumilio was able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

September 11, 2024

The service technician was very good. My only complaint was how long I waited (approx 17 minutes) until someone with an iPad came over to speak with me. The gentleman who greeted me and p More

by tjmcnewiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Report | Print
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We do apologize for the long wait and appreciate your patience. We look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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