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Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,579 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,579 Reviews of Hyundai of Ft. Myers - Service Center
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March 31, 2025
Very overpriced. They charge for everything. Call & you talk to voice mail. Had to visit in person twice to find out what was happening. Will be finding a new place t They charge for everything. Call & you talk to voice mail. Had to visit in person twice to find out what was happening. Will be finding a new place to service my car. More
by BOBNOVANDER
Verified CustomerEmployees Worked With
Cancel in service.
March 31, 2025
I have been buying and leasing cars from this dealership for a decade. Every experience has.been worthwhile. They are always fair and the last two times I was able to complete the transaction in 3 hours. for a decade. Every experience has.been worthwhile. They are always fair and the last two times I was able to complete the transaction in 3 hours. I will be back when I need my next car. More
by MARKFITZ1234
March 31, 2025
I had to wait a couple of hours is the only reason im giving 4 stars Mr Aly N. always do his best to get me in and out they are always busy and I don’t always have an appointment thank you Aly for always giving 4 stars Mr Aly N. always do his best to get me in and out they are always busy and I don’t always have an appointment thank you Aly for always making sure my daughter and I are good More
by tinacoleman63
Employees Worked With
Aly N
March 30, 2025
I made an appointment for 9:30AM on 3-28-2025 and arrived at 9:20AM to check in for an alignment and oil change. I text the service rep at 3:40PM to ask about the status of my Genesis and never received a re at 9:20AM to check in for an alignment and oil change. I text the service rep at 3:40PM to ask about the status of my Genesis and never received a response. At 5:50 PM I received a call that my vehicle was ready for pickup, that was over 8 1/2 hrs later and was informed they closed in 10 minutes. After expressing my frustration, Taylor agreed to leave the invoice and keys with the sales dept., when I arrived at the sales desk there was no invoice or keys anywhere to be found. Fabio looked everywhere to no avail so made 2 calls at which point Taylor came from the “closed” service dept over to where he was suppose to leave the invoice and keys and told me he waited for me. How in the world would I have known that, it is just another indication that the service dept. needs serious help in all aspects especially communication! In ending, we own 3 Hyundai vehicles and 2 of them haven’t been back to this service dept for just the above reasons and now they just lost the 3rd vehicle, never again. We just bought a new certified vehicle of another brand as we could not deal with this service dept for any possible future warranty work. I spoke with Joe O’Brien as he is a personal friend, about past issues I have had with service and he says it breaks his heart to hear these stories as it was never that way when his name was on the dealership. Jason, digest was the above says and it would be in the best interest of everyone to correct these issues as the sales, finance, and all employees and dept. suffer when one dept. functions like the service dept. Please look at this as constructive criticism as that is how it is meant, “what you may not know about something you can’t fix.” Thank You, Joe More
by Heehaw2
Employees Worked With
Fabio Rodas
