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Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,776 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,776 Reviews of Hyundai of Ft. Myers - Service Center
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June 06, 2025
The service staff, from the greeter, to the technicians, were welcoming, clear in their communication, and very helpful. Each step of service was well-communicated. I will be returning for future service! T were welcoming, clear in their communication, and very helpful. Each step of service was well-communicated. I will be returning for future service! Thank you. More
by nanablume
Verified CustomerEmployees Worked With
Michael P
June 06, 2025
Leonel Osorio lied to me 3 to 4 times over the phone when I made my appointment and again when I brought my car in to have a defective coupler fixed in my sonata. He guaranteed me that it was 100% covered. A I made my appointment and again when I brought my car in to have a defective coupler fixed in my sonata. He guaranteed me that it was 100% covered. After sitting in the waiting room over 2 hours he then came to tell me that it was not covered and it would cost me $850 to fix. This was totally unacceptable after asking him so many times so I asked to speak with a manager as he was now treating me very rudely. After speaking with the assistant manager, Felicia she spoke with the manager, Tyler and they repaired the defective coupler in my car for no charge. They were awesome but no should be lied to and treated so rudely as I was by Leonel Osorio. He has no business working as a service advisor. More
by NANCYPHAR
Employees Worked With
Leonel Osorio
June 06, 2025
Have been having an engine oil consumption issue for a while. The service response has been excellent. Still an issue but they have. Been excellent in working through the resolution. Definitely a 5 star while. The service response has been excellent. Still an issue but they have. Been excellent in working through the resolution. Definitely a 5 star service department. More
by rclminor
Employees Worked With
June 05, 2025
They knew I was coming in to have my horn fixed I spent 2 hours there and they didn’t fix the horn,instead they list off 6 things that needed to be fixed and the could do that there now .What a joke hours there and they didn’t fix the horn,instead they list off 6 things that needed to be fixed and the could do that there now .What a joke More
by Kathy_hiner
June 05, 2025
The tech who helped us was very kind. I was on crutches and he made sure our car was near the door so I didn’t have far to walk. He also was very clear in his explanation of the service I was on crutches and he made sure our car was near the door so I didn’t have far to walk. He also was very clear in his explanation of the service interval when I asked him about it More
by demasterbruce
Employees Worked With
June 04, 2025
The personnel that actually does the work and deal with the client a very professional, but your management is terrible because of your management and the people in charge I sold my vehicle and I will neve the client a very professional, but your management is terrible because of your management and the people in charge I sold my vehicle and I will never want to do nothing else with you guys again thank you More
by JORGELPEREZ
June 04, 2025
Lacking customer service. The service rep could care less of you sit waiting on an oil change and it takes 2 hours. They are in no hurry. Snails pace is the fastest pace t The service rep could care less of you sit waiting on an oil change and it takes 2 hours. They are in no hurry. Snails pace is the fastest pace they no. It’s sad. More
by BREEZE0105
Employees Worked With
Leonel Osorio
June 04, 2025
The entire Hyundai dealership is wonderful. This is the second Tucson that I have purchased here. Hurricane Ian took away my 2019 Tucson. From the sales staff to the service staff everyone is This is the second Tucson that I have purchased here. Hurricane Ian took away my 2019 Tucson. From the sales staff to the service staff everyone is so wonderful to work with. Highly recommend Hyundai of Fort Myers. More
by geri5790
Employees Worked With
