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Lee Johnson Hyundai of Everett
Everett, WA
1,248 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 19, 2024
I bought a 2022 Tesla Model Y from Lee Johnson last month. They assured me the car was in good condition, under warranty, and had no accidents. However, I soon noticed issues like noises, A/C problems, month. They assured me the car was in good condition, under warranty, and had no accidents. However, I soon noticed issues like noises, A/C problems, and the car pulling to the right. Tesla later informed me the car was out of warranty due to a severe accident and non-original parts. They provided a report showing the car needed $3,300 in repairs. I felt devastated and betrayed. When I contacted Lee Johnson, they initially refused to take the car back and only offered $2,500 for repairs. They then suggested a trade-in for a car $6,000 more expensive, which I couldn't afford. Finally, they agreed to take the car back but demanded $700 and my down payment. This is unacceptable. They sold me a damaged car under false pretenses and lied about its condition. I feel deeply disappointed and frustrated More
by maged
Employees Worked With
Brandon
December 09, 2024
I had a amazing experience working with Nazy Afshar from Lee Johnson Hyundai Everett, she is awesome, great customer service and very professional. The finance department Lady was awesome too. Thank you H Lee Johnson Hyundai Everett, she is awesome, great customer service and very professional. The finance department Lady was awesome too. Thank you Hyundai Everett . More
by carol
Employees Worked With
Becky Zuckerberg
November 17, 2024
Treated us with respect and completed the deal as agreed in the initial visit. This is our second purchase from Hyundai of Everett. Would recommend them to anyone wanting to buy a Hyundai. Fabian was an hon in the initial visit. This is our second purchase from Hyundai of Everett. Would recommend them to anyone wanting to buy a Hyundai. Fabian was an honest and trustworthy salesman. More
by terry23
Employees Worked With
Becky Zuckerberg, Fabian Ponce
November 16, 2024
Our experience at Lee Johnson Hyundai was excellent. We purchased a new Tucson hydrid and our sales person was exceptionally patient, knowledgeable and helpful, as was our finance person. We can high We purchased a new Tucson hydrid and our sales person was exceptionally patient, knowledgeable and helpful, as was our finance person. We can highly recommend them and this dealership. More
by Sophie
Employees Worked With
Leland Hansen, Becky Zuckerberg
October 26, 2024
I went to this dealership with an idea of what I wanted and Lee made sure I left there highly satisfied. He got me an even better deal and price then I had in mind so I left very happy 😊 and Lee made sure I left there highly satisfied. He got me an even better deal and price then I had in mind so I left very happy 😊 More
by CherieFarley
Employees Worked With
Lee Hansen
September 28, 2024
This dealership has excellent customer service. All of the interactions I have had with staff in all areas - reception, at the service desk, and with the techs have been personable, knowledgeable a All of the interactions I have had with staff in all areas - reception, at the service desk, and with the techs have been personable, knowledgeable and professional. I have been satisfied with the work that has been performed each time. My car has been serviced. More
by Morrme2
Employees Worked With
Nikolai and Travis
September 21, 2024
I had to drop off the car for a simple oil change. I did set an appointment 6 weeks prior but driving habits change and was about to go over the 1000 mile range for the free oil change. If a dealer ca I did set an appointment 6 weeks prior but driving habits change and was about to go over the 1000 mile range for the free oil change. If a dealer can't accommodate a reasonable span for a simple oil change then maybe they shouldn't offer it as a perk to buy the car. On a better note the staff was friendly and quick. More
by Dave31165
Employees Worked With
Eric Roberts
