Hyundai of El Paso
El Paso, TX
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disastisfied with my trade in Donald was helpful and I have no complaints about him I am totally disatisfied with the trade in of the Veloster and feel I should of received more o Donald was helpful and I have no complaints about him I am totally disatisfied with the trade in of the Veloster and feel I should of received more of a trade in allowance More
Satisfied with salesman not with service manager The sales man Vinny was great, attentive and possesed great customer service skills. Unfortunately I can't say the same about the finance manager Serg The sales man Vinny was great, attentive and possesed great customer service skills. Unfortunately I can't say the same about the finance manager Sergio who did not provide me with my paperwork. I have no clue when my first car payment is or what bank picked up my note. I'm very dissatisfied with the lack of attention from Sergio. More
Thanks guys! Like I said, they worked hard to get me my car and succeeded. I'm am so happy and I can't thank you all enough. I love My new car. Like I said, they worked hard to get me my car and succeeded. I'm am so happy and I can't thank you all enough. I love My new car. More
Hyundai Great service and the sales person that helped me was awesome! Thank you Janet! Also thank you Sergio! I loved the quantity of vehicles you could fro Great service and the sales person that helped me was awesome! Thank you Janet! Also thank you Sergio! I loved the quantity of vehicles you could from and I was able to buy exactly what I wanted. More
satsified and extremely blessed for Hyundai service My husband and I were pleased with the service that the sales associate, Juan Dominguez, gave us. He understood our financial situation that might in My husband and I were pleased with the service that the sales associate, Juan Dominguez, gave us. He understood our financial situation that might intervene with allowing us to purchase a vehicle.And somehow, he was able to help us out with going through a vehicle purchase. When the process to signing the purchase order of the vehicle was final ,Eric H., explained thoroughly and made the experience memorable. Thank you both for your outstanding service! More
AMAZING Title says it all. Everything was just simply amazing from the staff to the cleanliness of the place to sales persons car knowledge. They made sure I Title says it all. Everything was just simply amazing from the staff to the cleanliness of the place to sales persons car knowledge. They made sure I have everything I needed in order to get a new car More
customer service Very friendly, excellent customer service. Pleased with the way i was treated, car met my expectations. I was also able to buy my wife a car and we ar Very friendly, excellent customer service. Pleased with the way i was treated, car met my expectations. I was also able to buy my wife a car and we are very pleased and thankful with hyundaii. Will definetly recommend hyundaii of el paso to friends and family. More
Good Experience Easy access from I-10. friendly, efficient staff. Good automobile for the price. I will be returning for either a Genesis or an Azera. Thank you. Easy access from I-10. friendly, efficient staff. Good automobile for the price. I will be returning for either a Genesis or an Azera. Thank you. More
Terrible Service Once the vehicle was sold, the salesperson was not nearly as helpful. Terrible service and unprofessional staff, dissatisfied with my overall experien Once the vehicle was sold, the salesperson was not nearly as helpful. Terrible service and unprofessional staff, dissatisfied with my overall experience. After being told that I would receive my vehicle after one full day (to repair 2 scratches and one dime sized dent) I received it 3 full days later without having the auto butler or purigen services applied, which was promised. I was then told to bring the vehicle in at my convenience to have this taken care of only to be turned away because I needed an appointment and the services would take 6 hours as opposed to the hour that was promised by the salesperson. In researching the autobutler service (something that was not explained to me) I realized that it would take much longer so I had an appointment set. Being the first customer in, I was told that I would receive the vehicle the same day (including the single screw that needed replacing as part of a recall) only to be told after checking in that it would need to remain over night. I would not have been upset had I been given a solid timeline as to plan around but the staff in general did not seem to know what was going on. Such a terrible experience. You would think that by committing to buy a vehicle that runs nearly 30k the staff would be more helpful. I will not be returning to this dealership and will be sure to tell others of my horrible experience. One plus, the 2016 Hyundai Tucson is awesome! More
Hyundai Tucson purchase experience Very professional service, friendly employees, variety of selections. Professional salesman- Very interested in our car purchase satisfaction. I was Very professional service, friendly employees, variety of selections. Professional salesman- Very interested in our car purchase satisfaction. I was purchasing a vehicle for my wife and needed a small vehicle she would be comfortable driving. She selected this vehicle and is very happy with her new car. More