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Hyundai of El Paso

El Paso, TX

2.7
1,272 Reviews

8600 Montana Ave

El Paso, TX

79925

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Showing 1,272 reviews

May 01, 2017

Maria Montoya I thought the finance person, his name is Thomas was a little too pushy. I didn't appreciate his force and would have backed out of the deal had I not More

by cmontoya0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the sales mgr n, Janet Murray
May 01, 2017 -

Hyundai of El Paso responded

I will speak to Janet about what her thoughts are. I appreciate you saying something and we will work toward making changes on our end. Thank you for the feedback

April 30, 2017

Excellent adventure Very comfortable, all questions answered, Janet is a dream salesperson. I am looking forward to the next Hyundai purchase, the warranty is fantastic f More

by debyi.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Murray
May 01, 2017 -

Hyundai of El Paso responded

Janet is certainly one of our break out susperstars. I will make certain her Team Leader sees this review. Thank you.

April 29, 2017

Excellent experience Steve, my salesman, went out of his way to ensure my experience was a positive one. Overall a great experience. Would highly recommend over dealersh More

by alejandrorey33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Perez, Steven Sanders
Apr 29, 2017 -

Hyundai of El Paso responded

Hey thanks for the positive props. Steve is a great guy and a real gentleman. I'll make sure his Team Leader knows about this review.

April 28, 2017

New car buying experience I had been told by my son to look at a hyundai... Gave great reviews.. From the time I walked on to lot till the time I drove my new car home, I had a More

by joetta.avon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Dobovich, Thomas Nalley
Apr 28, 2017 -

Hyundai of El Paso responded

Wow, that is a great review. Its all about the cars and not about the sale. I will make sure Pete's Team Leader sees this.

April 28, 2017

Thumb down Aggressive and wrongful sale of promises and car. Was given keys the same day but harrassed by calls and texts later on with threats to getbtge car ta More

by kataviafrazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Villalobos
Apr 28, 2017 -

Hyundai of El Paso responded

I am so sorry to hear about your experience. Trust that we are looking into this matter and we will try to connect all the dots here and find out what happened. Please call myself - Jim Davis at the dealership so I can find out a bit more. (855) 996-5952

April 28, 2017

2016 veloster Purchase overall was smooth and pleasurable. I love my new car. Sales man did not seem pushy and allowed a thorough test drive. Offered several option More

by goanthony91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Saenz
Apr 28, 2017 -

Hyundai of El Paso responded

Thank you for the kind words. The cars practically sell themselves! I'll make sure that Victors Team Leader sees this.

April 28, 2017

Elantra happy Wonderful experience working with Janet to make sure I got everything that I was looking for in my new car. I will be recommending friends and co-work More

by kimberlypetalcu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Murray, Thomas Nalley
Apr 28, 2017 -

Hyundai of El Paso responded

Janet is a stellar performer and her customers always go away happy. Thanks for the review and I will make sure Janets Team Leader sees this review.

April 28, 2017

My FAVORITE DEALERSHIP I am a returning customer and I love my previous two Hyundai Santa Fe's and this time I went with a Tucson and Steven Sanders helped me out along with More

by tifuballe08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Thomas Nalley, Steven Sanders
Apr 28, 2017 -

Hyundai of El Paso responded

So glad to hear that you're so in love with the brand! And that we are your FAVORITE dealership. We always try to make the process as smooth as possible. I'll tell Thomas and Steven about this review.

April 28, 2017

Good service however I hope that Hyundai of El Paso lives up to the their standard, their promises to customers, quality of service for all my vehicles More

by bkim2366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cat, Eric Hinojos
Apr 28, 2017 -

Hyundai of El Paso responded

If we don't live up to it please let us know immediately. We can never give too much customer service!

April 28, 2017

DAVID ID THE BEST SALESMAN!!! I have never ever in my life met such a knowledgeable, wonderful, kind, outasight Salesman here at Hyundai Of El Paso!!!!! I will definitely recommen More

by alindvall43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Calatayud
Apr 28, 2017 -

Hyundai of El Paso responded

Wow. Blown away by your review. David has been here for a while and he certainly knows his product line. I will definitely be printing a copy of this for his team leader.

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