Hyundai of El Paso

The employees were caring, honest and much help to me. I love my Hyundai and would buy another car at Hyundai of El Paso and recommend it to friends and family. love my Hyundai and would buy another car at Hyundai of El Paso and recommend it to friends and family. More

Hyundai of El Paso is the reason why I will never buy another Hyundai as long as I live in El Paso or the surrounding area. Their service department is absolutely horrible. I purchased my 2005 Hyundai another Hyundai as long as I live in El Paso or the surrounding area. Their service department is absolutely horrible. I purchased my 2005 Hyundai Tiburon with 11 miles on it (from my test drive)and it never has passed the TX State inspection. Hyundai of El Paso would just pass it and told me they had fixed the issue. Now 6 years later my car will still not pass inspection. After being told everything from it not having enough gas, to my amplifier causing the failures they refuse to fix it because my warranty is now expired. They also kept my car for 3 months to fix my sunroof. They gave me a rental car after fighting for one towards the end of the second month. I was called at the end of the week to let me know that my car was ready and to turn in my rental. Once I turned in my rental I got to the dealership and my car was not ready, they just didn't want to pay for my rental anymore. My Hyundai has been a great car but because of the service depart and ONLY because of the service department I will never buy another Hyundai while I live in this area. More