Hyundai of Dothan
Dothan, AL
Filter Reviews by Keyword
By Type
185 Reviews of Hyundai of Dothan
Sub-par service Service center is sub par. I had to actually go out to the garage and direct them on how to find my oil leak on my Santa Fe. This was on the second vi Service center is sub par. I had to actually go out to the garage and direct them on how to find my oil leak on my Santa Fe. This was on the second visit about the oil leak. First time they wanted to blame the oil cap. The second visit was going the same way until I told them to lift the car up and look behind the engine for possible leaks from other places. An oil cap that leaks two quarts of oil in 40 miles??? Are you sure you employ actual mechanics? Do you need me to come in and teach them??? At the labor charge you charge to customers, I shouldn't have to come out to the garage and do your job. More
overall ideal experience I knew what I wanted and they took care of me. Zero pressure, good experience, didn't take too long, and I got what I wanted. I knew what I wanted and they took care of me. Zero pressure, good experience, didn't take too long, and I got what I wanted. More
Excellance at a glance enjoyable experience and will come back when I need another new one. She took the time to explain how leasing works and if it was an option that we mi enjoyable experience and will come back when I need another new one. She took the time to explain how leasing works and if it was an option that we might want, when it was more expensive per month that way we bought. More
review Went in and received excellent friendly customer service, we have purchased three vechicles now 2 of them the same day, Donnie Jordan was great and we Went in and received excellent friendly customer service, we have purchased three vechicles now 2 of them the same day, Donnie Jordan was great and went out of his way to help and our kids get into something they could afford and be dependable. We would recommend him to anyone. More
Mr. Jackson was very helpful and friendly.very professional. Was willing to spend additional time explaining all systems on vehicle. Follewered up on several occ was very helpful and friendly.very professional. Was willing to spend additional time explaining all systems on vehicle. Follewered up on several occasions to make sure all went well with vehicle after purchase. More
Comprehensive Service. All members of the dealership that I came into contact were respectful and personable. The follow-up phone calls are really a great aspect and I liked All members of the dealership that I came into contact were respectful and personable. The follow-up phone calls are really a great aspect and I liked that I did not seem like 'just another commission. More
These guys are awesome Very professional, no pressure type sales situation. Shaun was very informative excellent staff that I was introduced to just in case we have service Very professional, no pressure type sales situation. Shaun was very informative excellent staff that I was introduced to just in case we have service issues. Even the dealership manager came and introduced himself very personable. Staff made me and my expecting wife feel apart of the Hyundai family. We be sending anyone I know to this dealership. More
Not satisfied Was not given a demonstration on the cars features. Nor were we given a coupon book for service or maintenance. Tire pressure light was on when we bou Was not given a demonstration on the cars features. Nor were we given a coupon book for service or maintenance. Tire pressure light was on when we bought it and we took car back for a washing, that was not done on the day we bought it,and the tires still had uneven pressure in them. Very happy with the car itself, just could have been better customer service experiance! More
Awsome BJ is awesome really listens and works hard to get you into a vehicle you want ant need this is the third time I have dealt with BJ and Hyundai of dot BJ is awesome really listens and works hard to get you into a vehicle you want ant need this is the third time I have dealt with BJ and Hyundai of dothan and I will continue for many more years throughly recommend Hyundai of dothan More
Hyundai of Dothan Great experience and great salesperson. Ward was straightforward and very thorough in his presentation. My family and I felt comfortable and welcom Great experience and great salesperson. Ward was straightforward and very thorough in his presentation. My family and I felt comfortable and welcome. The finance department was also great. Overall great experience in purchasing my daughter's first car. More