Hyundai of Cumming
Cumming, GA
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1,371 Reviews of Hyundai of Cumming
Great Service This facility is not like service facilities of the past. There are three areas to choose from to wait. Staff is friendly and helpful. All services This facility is not like service facilities of the past. There are three areas to choose from to wait. Staff is friendly and helpful. All services are done quickly and fully explained. Wait time is minimal More
Excellent experience! We had an excellent experience! Elijah was wonderful to work with and very knowledgeable!! He was very patient with me as I picked the color of my Hyu We had an excellent experience! Elijah was wonderful to work with and very knowledgeable!! He was very patient with me as I picked the color of my Hyundai Santa Fe. Elijah was great to work with and would recommend him. Everyone at the dealership was very nice. Would definitely recommend going to see them for your next car purchase. More
Third Times a Charm Just purchased my third Hyundai and got a great deal with the Memorial Day special pricing and discounts for being a Veteran and First Responder. This Just purchased my third Hyundai and got a great deal with the Memorial Day special pricing and discounts for being a Veteran and First Responder. This is also the third Hyundai I have purchased from Sales Associate Darrell Coffee after following him from a another dealership. If your looking for a new car Hyundai of Cumming is the place to go. The management, sales and service staff as well as the Finance Team has only one thing to do and that is to make you happy. More
Great Customer Service We had a very positive experience in the purchase of our Santa Fe Sport. Darrell Coffey was super to work with. Very responsive, helpful, friendly a We had a very positive experience in the purchase of our Santa Fe Sport. Darrell Coffey was super to work with. Very responsive, helpful, friendly and easy to work with. Richard Reid in finance was also very easy to work with. It's our first Hyundai purchase and am glad we purchased from this dealership. We will make sure to send any friends that are interested in a Hyundai to Darrell. More
unusual the phone system needs fixing. tried to reach my sales person for 6 days straight with no return call. I called direct and called the main switchboar the phone system needs fixing. tried to reach my sales person for 6 days straight with no return call. I called direct and called the main switchboard with no response the direct line on his business card was incorrect. after all the problems connecting, everything was fine. More
Outstanding My kind of car salesman. He was there to help, not to sell (which makes you want to buy things from him!). He went out of his way to get us a deal on My kind of car salesman. He was there to help, not to sell (which makes you want to buy things from him!). He went out of his way to get us a deal on the car we wanted and worked hard to see that we were satisfied with all aspects of the sale. Go buy a car from him and see the difference. More
Genesis Owner Not Feeling The Love I'll review with my timeline: • 8:28 Arrived for my 8:30 appointment. Young man working in the drive up area told me to go inside and check in. Not I'll review with my timeline: • 8:28 Arrived for my 8:30 appointment. Young man working in the drive up area told me to go inside and check in. Not much of a greeting. • 8:29 walked inside. Advisor asked me what I was here for, and asked if I had an appointment. (he didn’t introduce himself) Told him yes, and the 6,000 mile service. Seems like if you make an appointment, and fill out the on-line form, this verbal exchange should be a verification of what you signed up for. Not acting like they have no idea why you’re here. • 8:45 car hasn’t moved • 8:56 Advisor walks over to me, calls me Thomas (not my name), and asks me what I am here to have done. Nearly 30 minutes after my scheduled appointment time. • 9:05 car rolls away; cannot see it on any of the surveillance cameras in the waiting room. Another "feature" of this dealership that isn't really a feature. • 9:38 car is returned. Advisor tells me they forgot to wash the car. Do they want me to have them wash it? Of course not! I have already been there 70 minutes for an oil change and tire rotation. Just unacceptable. I bought a Genesis (in part) because I expected to be treated like I was someone important when I returned to the dealer. Not here. Very disappointing. More
Exceptional Chris Gardner was heaven sent. He was professional, courteous, nice and he sold the vehicle. He went the extra mile to make sure I was satisfied and h Chris Gardner was heaven sent. He was professional, courteous, nice and he sold the vehicle. He went the extra mile to make sure I was satisfied and happy with the entire process and I appreciate him for that. More
Excellent! Great visit. I just had my fluids changed and a multi-point inspection. The service was excellent and the facility was very pleasant. I found the empl Great visit. I just had my fluids changed and a multi-point inspection. The service was excellent and the facility was very pleasant. I found the employees to be friendly and considerate. I will be back for more service. More
Eric was AWESOME! The customer service was amazing, very friendly, painless process! My family and I came to the dealership together and we were all just in shock with The customer service was amazing, very friendly, painless process! My family and I came to the dealership together and we were all just in shock with how welcoming and great he service was! More