
Hyundai of Cumming
Cumming, GA
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1,374 Reviews of Hyundai of Cumming
If I could give no stars, I would The GM, Raul and the service department has to be the worst customer service I have ever experienced. My car has broken down 3 times. It is a 2017 an The GM, Raul and the service department has to be the worst customer service I have ever experienced. My car has broken down 3 times. It is a 2017 and everytime it has came there they have told me a different story as why the check engine light is on...they cleaned a coil pack (which I never heard of being a thing) and said my battery was dead (when it would crank just not turn over). On the 3rd time they shooed me away and told me they couldn't help me. I took it to Hyundai in Kennesaw and THEY WERE AMAZING!!! If you want a Hyundai, I HIGHLY suggest going to Kennesaw. They are very accommodating and their customer service is amazing!! I couldn't believe the disrespect I received from this "business". SMH!! I do not understand how this dealership stays in business. Everyone I know that has dealt with Cumming has the same response as me. I will refer everyone I know to Kennesaw location. More
Happy customer turned unhappy At this time I have issues pending that prevent me recommending the service dept. when my concerns are addressed after I’ve sent emails, and left voic At this time I have issues pending that prevent me recommending the service dept. when my concerns are addressed after I’ve sent emails, and left voicemail message that are still unanswered I may be able to reconsider my opinion. I have a maintenance contact that holds me to this service department, but I will proceed with less confidence in their ability to provide service without damaging my car. My confidence in Adrenaline has been compromised. More
Great cars and wonderful people Elijah, Brian and Andy were all wonderful to work with. They were very knowledgeable and personable. They did a great job making the process of buying Elijah, Brian and Andy were all wonderful to work with. They were very knowledgeable and personable. They did a great job making the process of buying a new car as quick and painless as possible. I really appreciate the work they did to make sure I got the car I wanted at a price I was happy with. The 2019 Genesis G70 is an amazing car! More
It was great Overall it was great and Damion has very good knowledge about service, recommended few options. Awesome to work with him for next service.. my car run Overall it was great and Damion has very good knowledge about service, recommended few options. Awesome to work with him for next service.. my car running very smooth now 😍 More
Very Helpful and Great Customer Service Everyone I worked with was very helpful! They guys were good at explain the process to me. I also got help with setting up my Blue Link to the car. Everyone I worked with was very helpful! They guys were good at explain the process to me. I also got help with setting up my Blue Link to the car. More
I am a new service customer ...and after my first service on my new 2020 Palisade I do not have a strong positive opinion but because of how pleasurable it was to work with Damio ...and after my first service on my new 2020 Palisade I do not have a strong positive opinion but because of how pleasurable it was to work with Damion I will try again. There were a couple surprises from what I was expecting and the reviews I have since read make me feel cautious about continuing service there. But I will try again with hopes it gets better from here....but can't say at this point I would recommend H of C just yet. More
Super friendly and thorough Thank you for helping me and I was surprised to buy new tires but so happy I did!!! Looking forward to many years here. Thank you Thank you for helping me and I was surprised to buy new tires but so happy I did!!! Looking forward to many years here. Thank you More
This service department continues to impress! We used get get our Hyundai serviced at Auto Nation in Buford since it was the closest to home. After several disappointing and frustrating visits tha We used get get our Hyundai serviced at Auto Nation in Buford since it was the closest to home. After several disappointing and frustrating visits that included wasted time and money, we chose to drive the extra few minutes to Hyundai of Cumming. We have been pleased ever since! More
Painless Experience This was my first time purchasing a new car and it couldn't have been easier. This was the third dealership I visited (should have been the first) and This was my first time purchasing a new car and it couldn't have been easier. This was the third dealership I visited (should have been the first) and the sales reps and managers were nice, knowledgeable, and most importantly patient. They were able to ease our minds and get us the car of our dreams at a great price. More
Won't Recommend They released my vehicle back to me unable to duplicate the issue of my engine not turning back on when red light goes green leaving me blocking a lan They released my vehicle back to me unable to duplicate the issue of my engine not turning back on when red light goes green leaving me blocking a lane of traffic. Happened to me twice in 30 hrs. They couldn't duplicate after 5 days. Happened to me again in less then 24 hrs after getting vehicle back. Corporate is now involved. I can not recommend this dealership. More