Hyundai of Cumming

Thank You for Great Customer Experience! Arrived at 12:30P and was greeted immediately. Damion Rayman (Service Advisor) assisted while I waited for service to be performed. Customer Service p Arrived at 12:30P and was greeted immediately. Damion Rayman (Service Advisor) assisted while I waited for service to be performed. Customer Service performed by Damion was excellent. He kept me updated frequently as to service progress being performed on my vehicle. Very professional, friendly and answered all questions. He also reminded me of concierge service available for any future needs. Kudos to the entire Hyundai of Cumming service center team. Upon completion of this service, was then greeted and introduced to Deborah Romero-Martinez (Customer Relations Manager) to ensure I was satisfied with service performed and with the service personnel involved. Highly recommend Hyundai of Cumming - Thank you for the great customer service I experienced! More

Best service techs ever. They go above and beyond n Hyundai of Cumming is staffed with the most personable service technicians. It is one thing to be nice though and another to be helpful. They go above Hyundai of Cumming is staffed with the most personable service technicians. It is one thing to be nice though and another to be helpful. They go above and beyond to fix my car and to get me out the door safely. They research question and return calls. They are prompt and if it takes longer than expected they let you know why. More

Awesome service and pleasant to deal with. I was very pleased with the service that I have gotten from Damion for my car. And then had Marcus Ridley and Andy in purchasing my new SUV. Awesome I was very pleased with the service that I have gotten from Damion for my car. And then had Marcus Ridley and Andy in purchasing my new SUV. Awesome gentlemen and they took the time to explain everything to me. I definitely will recommend this place to my friends and family. More

MIssed diagnosis and not willing to revisit I am not happy with the service. I brought the car in because of door rattling from speakers. They said it was the speaker itself and refused to cov I am not happy with the service. I brought the car in because of door rattling from speakers. They said it was the speaker itself and refused to cover it under "america's best warranty". When I pointed out that if it was the speaker itself, wouldn't it do it at all the time or at any time at lower volumes and how interesting it was that if you squeeze the armrest on the door that the rattling stops. I even pointed out numerous online forum articles with the same issue and each time is was physical pieces related to the car and not the electronics or the speaker. To add insult to injury, the quote to replace the speaker costs more than I could have the entire sound system and all speakers replaced. More

Easy to deal with and Fast. I have been to this dealership twice for service now and both times they were very easy to deal with and helpful. I will certainly go back. I have been to this dealership twice for service now and both times they were very easy to deal with and helpful. I will certainly go back. More

Great service leads to a new car purchase We've been coming to Cumming Hyundai since a couple of week after they opened. We had an issue with our 2013 Santa Fe and Andre bent over backwards t We've been coming to Cumming Hyundai since a couple of week after they opened. We had an issue with our 2013 Santa Fe and Andre bent over backwards to be helpful to us. He was so great that we knew that we'd have to consider them for our new car. We did, and although we visited other dealers, we ended up here and were prepared to spend a bit more doing so, but we actually ended up spending less! Since then we've been back to the service department a few times and the service has been nothing short of fantastic. Dealing with car dealers, whether for service or for a new car often has an uncomfortable feel, like at a restaurant when the waiter brings you the bill and you are trying to figure out how much to tip him... as you're wondering: Was the service good, bad, great... are you too generous, or too stingy... if you upset him what happens the next time you come in.? Blah, blah, blah. The point is, unlike those or the usual dealer experience, we have literally loved ever experience we've had at Hyundai of Cumming... and not just because they facilitated factory recalls. The facility is great, the staff are wonderful and we literally got the best price on our new car. I couldn't sing their praises more if I wanted to... More

Good Service Called in for an appointment to have my car aligned and they got me in the next morning. I was traveling out of town immediately after so was apprecia Called in for an appointment to have my car aligned and they got me in the next morning. I was traveling out of town immediately after so was appreciative of the quick in/out service I received. Damion was my service writer and helped me through the transaction, knows his job and a friendly professional personality. So thanks Damion! Service area, waiting area are immaculate and customer friendly and has tv monitors to view the work being done on the auto repairs, Also, while waiting, spoke with salesman Dyami Lockridge. Nice young salesman who will help you with all your automobile needs. Thanks More

Oil change Helpful and friendly Given aLL information on service ,upkeep and maintenance for my vehicle Answered all my questions and offered future help wit Helpful and friendly Given aLL information on service ,upkeep and maintenance for my vehicle Answered all my questions and offered future help with maintenance and service More

Fabulous Always with a smile always some nice easy conversation it’s a very inviting and relaxing atmosphere even to wait an hour and that’s all it usually tak Always with a smile always some nice easy conversation it’s a very inviting and relaxing atmosphere even to wait an hour and that’s all it usually takes when I book an appointment for an oil change which is nice. The service is consistent the facility is clean I’m always impressed More

Awesome!! The best service I’ve had at a dealership service department ever. Gianmichael was absolutely the best! There was no hassling about purchasing addit The best service I’ve had at a dealership service department ever. Gianmichael was absolutely the best! There was no hassling about purchasing additional services. More