Hyundai of Cumming

MIssed diagnosis and not willing to revisit I am not happy with the service. I brought the car in because of door rattling from speakers. They said it was the speaker itself and refused to cov I am not happy with the service. I brought the car in because of door rattling from speakers. They said it was the speaker itself and refused to cover it under "america's best warranty". When I pointed out that if it was the speaker itself, wouldn't it do it at all the time or at any time at lower volumes and how interesting it was that if you squeeze the armrest on the door that the rattling stops. I even pointed out numerous online forum articles with the same issue and each time is was physical pieces related to the car and not the electronics or the speaker. To add insult to injury, the quote to replace the speaker costs more than I could have the entire sound system and all speakers replaced. More

Easy to deal with and Fast. I have been to this dealership twice for service now and both times they were very easy to deal with and helpful. I will certainly go back. I have been to this dealership twice for service now and both times they were very easy to deal with and helpful. I will certainly go back. More

Great service leads to a new car purchase We've been coming to Cumming Hyundai since a couple of week after they opened. We had an issue with our 2013 Santa Fe and Andre bent over backwards t We've been coming to Cumming Hyundai since a couple of week after they opened. We had an issue with our 2013 Santa Fe and Andre bent over backwards to be helpful to us. He was so great that we knew that we'd have to consider them for our new car. We did, and although we visited other dealers, we ended up here and were prepared to spend a bit more doing so, but we actually ended up spending less! Since then we've been back to the service department a few times and the service has been nothing short of fantastic. Dealing with car dealers, whether for service or for a new car often has an uncomfortable feel, like at a restaurant when the waiter brings you the bill and you are trying to figure out how much to tip him... as you're wondering: Was the service good, bad, great... are you too generous, or too stingy... if you upset him what happens the next time you come in.? Blah, blah, blah. The point is, unlike those or the usual dealer experience, we have literally loved ever experience we've had at Hyundai of Cumming... and not just because they facilitated factory recalls. The facility is great, the staff are wonderful and we literally got the best price on our new car. I couldn't sing their praises more if I wanted to... More

Good Service Called in for an appointment to have my car aligned and they got me in the next morning. I was traveling out of town immediately after so was apprecia Called in for an appointment to have my car aligned and they got me in the next morning. I was traveling out of town immediately after so was appreciative of the quick in/out service I received. Damion was my service writer and helped me through the transaction, knows his job and a friendly professional personality. So thanks Damion! Service area, waiting area are immaculate and customer friendly and has tv monitors to view the work being done on the auto repairs, Also, while waiting, spoke with salesman Dyami Lockridge. Nice young salesman who will help you with all your automobile needs. Thanks More

Oil change Helpful and friendly Given aLL information on service ,upkeep and maintenance for my vehicle Answered all my questions and offered future help wit Helpful and friendly Given aLL information on service ,upkeep and maintenance for my vehicle Answered all my questions and offered future help with maintenance and service More

Fabulous Always with a smile always some nice easy conversation it’s a very inviting and relaxing atmosphere even to wait an hour and that’s all it usually tak Always with a smile always some nice easy conversation it’s a very inviting and relaxing atmosphere even to wait an hour and that’s all it usually takes when I book an appointment for an oil change which is nice. The service is consistent the facility is clean I’m always impressed More

Awesome!! The best service I’ve had at a dealership service department ever. Gianmichael was absolutely the best! There was no hassling about purchasing addit The best service I’ve had at a dealership service department ever. Gianmichael was absolutely the best! There was no hassling about purchasing additional services. More

Great Only issue. Was tire pressure wasn’t checked I have tires with all different pressure. Same as I got there. So had to get checked and fixed Only issue. Was tire pressure wasn’t checked I have tires with all different pressure. Same as I got there. So had to get checked and fixed More

Pleasant and Smooth I've given 5 stars because from the time we walked into the doors to the time of purchase everything went smoothly. Every employee was super friendly I've given 5 stars because from the time we walked into the doors to the time of purchase everything went smoothly. Every employee was super friendly and caring. Elijah, our sales representative, made sure to understand our needs and wants and showed us the perfect vehicle for our family. He didn't try to sell us anything above our price range. I'd highly recommend Hyundai of Cumming to future buyers. We have owned our Palisade for almost a week and are loving it! More

Excellent Service The dealership and service center are first class. Great people, beautiful facility, quick service. Got me in and out at my appointment time and eve The dealership and service center are first class. Great people, beautiful facility, quick service. Got me in and out at my appointment time and even had a software update while I was waiting. Very professional. More