Hyundai of Cumming

Great Service department; professional, courteous, and knowledgeable. Gabby Ivey handled the problem with our Santa Fe Sport quickly and followed-up in a timely manner. knowledgeable. Gabby Ivey handled the problem with our Santa Fe Sport quickly and followed-up in a timely manner. More

Great Experience, very easy to do business They had the SUV I was looking for and gave me a great deal. This dealer is over 1800 miles away and the SUV was exactly as it was described. I would They had the SUV I was looking for and gave me a great deal. This dealer is over 1800 miles away and the SUV was exactly as it was described. I would not hesitate to do business with them again. More

The technician that took care of giving me information on my care was very good and polite.Kept me updated on what was going on with my car and explained all what needed to be done. my care was very good and polite.Kept me updated on what was going on with my car and explained all what needed to be done. More

great personell We purchased our 2019 sante fe at Hyundai of Cumming and have had all of our service work done there. Personnell has always been friendly and accommod We purchased our 2019 sante fe at Hyundai of Cumming and have had all of our service work done there. Personnell has always been friendly and accommodating. More

Lease Is Up... Time to Move On LOL My lease was ending and I needed to make a decision. I went in to Hyundai of Cumming and Marcus Ridley walked me right thru the process like a pro! My lease was ending and I needed to make a decision. I went in to Hyundai of Cumming and Marcus Ridley walked me right thru the process like a pro! Everything was Hassle & Stress Free! Marcus went above and beyond to help me make the right decision! And after my decision was made, Ru (Mr. Hunter) made my Financial PPW Experience Great as Well! Thank you both very much! More

Incomplete service Brought my car in for scheduled service for which I prepaid for as part of my lease agreement and was told by the service tech that I would have to pa Brought my car in for scheduled service for which I prepaid for as part of my lease agreement and was told by the service tech that I would have to pay for the air filter and cabin filter which is part of the scheduled maintenance. Replacement of filters is a normal part of scheduled maintenance. I paid $ 1100.00 for service agreement and to be charged for these items is improper. The volume switch on steering wheel failed and needed to be replaced, was told the item would be in a couple of days and they would call when it arrived. 10 days later we called and were told the part had arrived. Came in and after 2 hours waiting we were told the the part ordered was incorrect , they claimed they would overnight the part and have it for Mondayand they would call when it arrived, lo and behold no call at all. Contacted dealer a week later and was told yes the part was in, scheduled an appointment, replaced the switch and now I have something rattling around in the steering wheel. More

Fast Service with a Smile I had a nail in my tire late Friday afternoon. They checked the tire and discovered I had to replace. They had to stay late to complete the work and I had a nail in my tire late Friday afternoon. They checked the tire and discovered I had to replace. They had to stay late to complete the work and did so with a smile. More

Great service, friendly atmosphere. So, I am required to write at least 25 words for my review?! This is where these surveys take unreasonable time from my day. Just give me a coup So, I am required to write at least 25 words for my review?! This is where these surveys take unreasonable time from my day. Just give me a couple of multiple choice questions, next time, please. More

service-not sales Very excellent service , but a bit surprised @ the lack of sales efforts your sales force demonstrated...I have been there several times since I bough Very excellent service , but a bit surprised @ the lack of sales efforts your sales force demonstrated...I have been there several times since I bought my Hyundai and every time I look at all the cars on your sales floor.... I see "sales persons" on floor and not one has bothered to ask if they could help me..I have bought many cars from many different dealers and yours shows the least desire to sell or offer help to people..Given this, when I need a new car--I will buy from another dealer with hungry/effective sales personnel.. I can commend your service department. More

I had a wonderful experience dealing with the sales department at Hyundai of Cumming . The were very friendly and I am very happy with my purchase. department at Hyundai of Cumming . The were very friendly and I am very happy with my purchase. More