Hyundai of Cumming

The service department was great. The salesmen when I purchased the car was fine. However, the finance department is TERRIBLE and I would never purchase from this dealership again. In fact, verbally the purchased the car was fine. However, the finance department is TERRIBLE and I would never purchase from this dealership again. In fact, verbally the finance manager told me the plan he suckered me into buying covers ALL maintenance on the vehicle, when in fact it only covers oil changes and tire rotations. You don't get the details several weeks after you've purchased the vehicle. We now have a Genesis and this new Santa Fe in our garage, I can guarantee you the next vehicles that I purchase will NOT be from Hyundai, great product, lousy purchase experience. My fault, won't be fooled again. However, my interactions with the service department and Tommy were great, very quick, responsive, and professional More

Jessie Smith helped me and he did a amazing job, I came back again because of my check engine light and he’s been so helpful back again because of my check engine light and he’s been so helpful More

Jesse, the service advisor was very attentive to what I was saying, was clear in what was needed & was easy to work with. They got me in and out quickly and even washed my car and vacuumed it out. I was pl was saying, was clear in what was needed & was easy to work with. They got me in and out quickly and even washed my car and vacuumed it out. I was pleased with the service. More

Made a recent purchase and had some trouble with vehicle. Steve Feld (GM) immediately stepped to do everything possible to help out with issue. Though i still ended up having to pay for some of the repair, S Steve Feld (GM) immediately stepped to do everything possible to help out with issue. Though i still ended up having to pay for some of the repair, Steve made good on his promise to take care me. Hyundai of Cumming will always have my business!! More

Very kind and courteous staff. My needs and requests for service were handled very quickly . I would recommend these folks to anyone who is a Hyundai owner service were handled very quickly . I would recommend these folks to anyone who is a Hyundai owner More

The people were very helpful and very friendly. They searched for a car the color I wanted and got it for us the next day. searched for a car the color I wanted and got it for us the next day. More

I would just like to say that the customer service that I experienced was great. Jessie did a great job explaining everything and did not leave anything out. experienced was great. Jessie did a great job explaining everything and did not leave anything out. More

We brought our vehicle in for the 60,000 m. service. Arranged by phone, had additional questions,left phone message to call back, never heard back. At drop-off we asked when it should be ready and wha Arranged by phone, had additional questions,left phone message to call back, never heard back. At drop-off we asked when it should be ready and what the approx. cost would be. Upon checking email later saw a response from dealership showing a cost 3x higher than estimate. Called immed., had to leave message, so we left immed. for dealership. Upon arrival we found that amount shown on email was some sort of computer glitch & not to worry about it. Later sent email requesting out the door cost for four tires, alignment and rear brake replacement ( turn rotors). Have not heard back as yet. More

Convenient location, Excellent and fast service, price is reasonable, very happy with the service quality and speed and price. Thank you very much. Waiting area is comfortable. reasonable, very happy with the service quality and speed and price. Thank you very much. Waiting area is comfortable. More

Words cannot say how fantastic this dealership was to work with, from beginning to end the experience was 5 stars, the GM Steve made sure that the price I was quoted was the price I paid, Tres in the fin work with, from beginning to end the experience was 5 stars, the GM Steve made sure that the price I was quoted was the price I paid, Tres in the finance office was sure to explain all the add ons that were available but never tried to hard sell me or drag things out.Robert , our salesperson, was professional and courteous and made sure we understood all that our new Tucson SEL had to offer , from the safety items to the entertainment, our crash course in our new car was fun and enjoyable. If I could i would give them 10 stars as they are that good and the whole team is building something special in Cumming Ga. More