Hyundai of Cumming

Very patient Chris stayed after hours to finish our paperwork. Much appreciated. He was very friendly and patient with our questions. Good experience overall would Chris stayed after hours to finish our paperwork. Much appreciated. He was very friendly and patient with our questions. Good experience overall would buy from this dealership again More

Very happy The experience I had was great. Everyone was warm and welcoming. I didn’t feel pressured and they let me make my final decisions. I would definitely g The experience I had was great. Everyone was warm and welcoming. I didn’t feel pressured and they let me make my final decisions. I would definitely go back and would recommend this dealership to anyone. Ask for Chris, he was great! More

Couldn’t Have Asked for a Better Experience I stopped by on a whim just to get a feeler for the process of buying a new car. I had no idea that I’d be walking away with a new car. I was not pres I stopped by on a whim just to get a feeler for the process of buying a new car. I had no idea that I’d be walking away with a new car. I was not pressured, only supported through what is often a very stressful process where car buying is concerned. Many thanks to Chris Gardner, my salesperson and finance guy, Stan Butler, for making the purchase of my first brand new car in years a wonderful experience. More

Most positive car buying experience! Our salesman, Chris Gardner was very courteous, helpful with all our questions, and exceeded our expectations for service to new customers. I would b Our salesman, Chris Gardner was very courteous, helpful with all our questions, and exceeded our expectations for service to new customers. I would be more than happy to recommend Chris and this Hyundai dealership to friends and family. A great car buying experience! We’re very happy so far with our new Hyundai Tucson! More

Excellent Service with a Smile Fred was GREAT. He answered all of my questions and got me the best deal. Never pressured me. Fred is very knowledgeable and got me the best deal. Fred was GREAT. He answered all of my questions and got me the best deal. Never pressured me. Fred is very knowledgeable and got me the best deal. I will be back to see Fred again next time I need a car. More

Ask for Fred! This was the best car buying experience I have ever encountered. Fred was diligent, knowledgeable and has excellent customer service skills. He real This was the best car buying experience I have ever encountered. Fred was diligent, knowledgeable and has excellent customer service skills. He really went above and beyond to make the deal and make me feel like he wanted my business. I recommend him to anyone in the market for a new or used car. The Cumming dealership is amazing. More

Service Department Lacking I took my 2011 Santa Fe SE to Hyundai of Cumming for a simple service procedure after having read so many positive posts on SureCritic. My experience I took my 2011 Santa Fe SE to Hyundai of Cumming for a simple service procedure after having read so many positive posts on SureCritic. My experience was anything but positive. First, I want to state that the Service Manager, Will Bobersky, was very professional and apologetic when made aware of the issue. Aside from Mr. Bobersky, my first experience with the service department was not good. I called in advance and was told they could perform a specific service and was quoted a price. I drove 40 minutes out of my way to have this work done thinking that being a brand new dealership and touting “state of the art facility” that this would be a good choice. I was completely mistaken. Not only did they not perform the correct service on my vehicle, when I asked verbally twice and had put it in writing on my service request form, but when I picked up my vehicle and questioned it, I was told “we don’t perform that service here”. So almost $200 for a service I didn’t need and their only response was they’d give me 4 free oil changes. Forget the time, frustration and cost I’d already had to deal with. And why would I drive 40 minutes each way for something I can do on my own in 30 minutes at home?! That may have been the only option open to offer, but I feel they certainly missed the point. I should have been offered a complete refund. This was the equivalent of requesting an oil change, but only having the filter replaced. I simply cannot recommend this service department. I wish the service advisor had paid more attention to what I’d asked to be done instead of worrying about upselling me on $2300 of Services I didn’t ask for. Side note: My phone number left for a service contact was given to sales. I received a text inviting me for a test drive of a 2019 Santa Fe while having dinner that night. This was a huge turn off and gives the dealership a negative look in my opinion. More

No pressure. Chris was great. Answered all questions and did not pressure me. I brought a male friend the first time, just myself the second. Felt the guy who d Chris was great. Answered all questions and did not pressure me. I brought a male friend the first time, just myself the second. Felt the guy who did the quote left off the $2500 rebate because I was a female by myself and thought I would not notice. I DID notice and he put it back in. More

Great car-buying experience! We were delighted with our experience at Hyundai of Cumming! No high-pressure sales pitch or hours of waiting around in the showroom. After greeting u We were delighted with our experience at Hyundai of Cumming! No high-pressure sales pitch or hours of waiting around in the showroom. After greeting us on the lot, Chris gave us time to "browse" the inventory at our leisure. When we went back the next day, he was ready and willing to answer all of our questions, put us in the car we wanted and work with us to get the best possible price. Chris is very knowledgeable and did a great job explaining all the bells and whistles. This is the most efficient dealership we have ever dealt with. Welcome to the neighborhood Hyundai! More

Professional Working with Chris Gardner on my car buy was a very hassle free experience from the time he answered the phone to the time we walked out of he’s offi Working with Chris Gardner on my car buy was a very hassle free experience from the time he answered the phone to the time we walked out of he’s office ,Thank you Chris . More