
Hyundai of Cool Springs
Franklin, TN
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1,445 Reviews of Hyundai of Cool Springs
I had the best experience! I was car shopping for over a month and got so many pushy car salesman until I went to Hyundai of Cool Spring! I bought my very first brand new car and love it! month and got so many pushy car salesman until I went to Hyundai of Cool Spring! I bought my very first brand new car and love it! More
My overall buying experience was great. The entire staff was very friendly and approachable with special call outs to the sales manager Daniel, Mark in finance, and my sales person, Zack. My sales person was very friendly and approachable with special call outs to the sales manager Daniel, Mark in finance, and my sales person, Zack. My sales person Zack, was knowledgable, efficient, and friendly without reinforcing the typical "car salesman" sterotypes. As a result, I have already referred 2 people to this dealership and Zack and I bought the car less then a week ago. The purchase I made was for my daughter who is a current Elantra owner. The Cool Springs team went the extra mile to make this purchase special for her. The people make a difference in companies and Cool Springs Hyuandai has put together a winning team. More
Extremely easy to work with and overall a very pleasant experience. I drove 2 hours from Alabama to purchase a car from this dealership even though we have a Hyundai dealer in our town. Highly recommended. experience. I drove 2 hours from Alabama to purchase a car from this dealership even though we have a Hyundai dealer in our town. Highly recommended...and Tim Gregory was a pleasure to work with. More
We worked with Tim Gregory. He was very knowledgeable and answered all of our questions. We test drove several vehicles, and he was very candid in his recommendations.I advised him of the Elantra Limited we answered all of our questions. We test drove several vehicles, and he was very candid in his recommendations.I advised him of the Elantra Limited we wanted.They found one in about a week and dealer traded for it.Unfortunately, the first vehicle was damaged in a hail storm before they could pick it up.They then dealer traded for a second vehicle, and gave up a Veloster, which was in high demand,to get it. I would recommend Tim and this dealership to anyone considering a Hyundai vehicle. I would also recommend Manny Martinez in their service department.He has been very helpful in arranging service and warranty appointments. More
I have purchased 2 Sonatas from Tim Gregory within an 8 month period. A 2012 Sonata Limited for my wife, and most recently a 2013 Sonata Se for myself. Tim was very knowledgeable about his product and answ month period. A 2012 Sonata Limited for my wife, and most recently a 2013 Sonata Se for myself. Tim was very knowledgeable about his product and answered all my questions. I especially like the fact that no pressure is put on a customer at this dealership. I tried dealing at other dealerships, but none came close to the deal I received at Cool Springs Hyundai. I would highly recommend Tim and this dealership to anyone considering a new Hyundai. Thanks again Tim. Carl and Pat Roberts Brentwood, Tn. More
Oscar did a great job of follow up and completion of our deal both through phone calls and emails. Couldn't ask for a more professional salesman. deal both through phone calls and emails. Couldn't ask for a more professional salesman. More
I have purchased new cars before and always dreaded the process with salesmen pulling tricks to delay the process and wear you down until you "give in" to their price and purchase according to their terms. process with salesmen pulling tricks to delay the process and wear you down until you "give in" to their price and purchase according to their terms. My experience at Hyundai of Cool Springs with Tim was just the opposite. He was very knowledgeable and helpful in getting me into the car that fit my needs. He was very prompt and forthcoming. I didn't even need to negotiate a price because the price he came back with was rated as "good" compared to other prices others were paying for the same car locally. All in all, I came away satisfied that I paid a fair price for a car that I love and the experience was not painful in anyway. Thanks again, Tim! Great job. More
Love my sonata. Was just looking the day I bought but ended up buying. Oscar made it a easy and hassle free with a fair trade on my other car. Hyundai of Cool Springs did averything that they said they ended up buying. Oscar made it a easy and hassle free with a fair trade on my other car. Hyundai of Cool Springs did averything that they said they would do in the deal. I look forward to do business with them again in the future. More