Hyundai of Cool Springs

A stellar car buying experience I have been waiting for some time for the IONIQ to be available. When I took my Sonata in for service the other day, I saw the Ioniq on the sales lot. I have been waiting for some time for the IONIQ to be available. When I took my Sonata in for service the other day, I saw the Ioniq on the sales lot. I hooked up with Amanda and obtained all the info I needed, then took a test drive. I was SOLD! The offer for my Sonata as a trade-in was fair, and I became the first customer to purchase an Ioniq. The entire buying experience was a pleasure. Looking forward to enjoying my new car---a model everyone won't have. Thanks Hyundai of Cool Springs and Amanda. More

Great experience At first I only intended to test drive my new Tucson, but the great service, Deal, and warranty had me buying it the same day. Amanda was great to ch At first I only intended to test drive my new Tucson, but the great service, Deal, and warranty had me buying it the same day. Amanda was great to chat with throughout the process and didn't try to talk me into anything I didn't want, which I appreciated since it was my first solo car buying experience. It was very easy! More

Craig Francis is Aces I had the pleasure of dealing with Craig Francis and although I was just planning to look and gather information about the sonata hybrid, Craig ended I had the pleasure of dealing with Craig Francis and although I was just planning to look and gather information about the sonata hybrid, Craig ended up making the sale that day. He is the quintessential salesman who has not forgotten that serving the customer doesn't end when they sign on the dotted line. With one phrase, 'what can I do to get you in this car', he closed the deal for me, because I told him what I would like and he made it happen. I would definitely recommend him to others. The reason why I only gave a 4 star rating is because it is for the dealership. Craig deserves 5 stars all the way. The only thing that put me off was the condition I received the car in. It was clean inside but there was a big strip of adhesive from the factory that had been left across the trunk, even though Craig had been told the car had been washed (it clearly had not, because I could feel the dirt on it). The reason neither Craig nor myself noticed it was because it was raining the day I picked the car up so we didn't spend any time looking over the exterior. Craig straightened things out for me, because I was worried about the adhesive having a bad affect on the car's finish. When I was in the area, I brought it in and Craig had their guy take the glue off and run it through the wash - good as new, and he has promised me a detailing on my next visit. To me, that says everything you need to know about him -even though it was not his mistake, he made it right. The jury is still also out on the car itself. I love the look, feel and design of the hyundai sonata hybrid but after 2 tanks of gas I am still not seeing anything close to the mileage i hoped to be getting with it, so I may have them check it out on it's first service. More

Horrible Lied to me about having blue link and also said there was nothing g wrong with my car when check engine came on and bogged out on the side of the road Lied to me about having blue link and also said there was nothing g wrong with my car when check engine came on and bogged out on the side of the road...... not happy More

VERY COMFORTABLE Felt as if I was dealing with people that I could trust and shared my concern to purchase the right vehicle for me. Staff was very helpful in explain Felt as if I was dealing with people that I could trust and shared my concern to purchase the right vehicle for me. Staff was very helpful in explaining the features of the car and how they would by used in everyday operation of the vehicle. More

Great service They are great, especially Oscar. They made the purchase of my new vehicle simple and enjoyable. I would recommend them to everyone. They make buyi They are great, especially Oscar. They made the purchase of my new vehicle simple and enjoyable. I would recommend them to everyone. They make buying a new car a joy. More

A great expierence I had a terrible expierence at Beeman Toyota of downtown Nashville. When I explained what happened to me there the employees at Cool Springs Hyundai w I had a terrible expierence at Beeman Toyota of downtown Nashville. When I explained what happened to me there the employees at Cool Springs Hyundai went above and beyond. Very professional and efficient. I will refer anyone I know whose looking for a car to them!! Thank you guys so much and I love my new car! More

Outstanding Customer Service! I am a repeat customer. This is my 4th Hyundai that I have bought from the dealership. They have met and exceeded my expectations for service in both I am a repeat customer. This is my 4th Hyundai that I have bought from the dealership. They have met and exceeded my expectations for service in both the Sales and Service Departments. Their customer service is outstanding! More

Outstanding Dealership Hyundai of Cool Springs is an outstanding dealership. It is unlike most car dealerships. They are honest, straight-forward, and friendly. Both sale Hyundai of Cool Springs is an outstanding dealership. It is unlike most car dealerships. They are honest, straight-forward, and friendly. Both sales and finance listen to you, understand your needs, and are completely dedicated to doing what is necessary to sell you what you want...not what they want to sell you. More

Great Experience - Thanks All worked well with my Santa Fe Sport purchase - thank you very much. I am happy with my purchase and look forward to building a relationship with Hy All worked well with my Santa Fe Sport purchase - thank you very much. I am happy with my purchase and look forward to building a relationship with Hyundai of Cool Springs. More