Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyundai of Cool Springs
Franklin, TN
1,443 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 1,443 reviews
May 11, 2017
Awesome experience! Very pleasant experience, met my needs and satisfied my "wants"! Could not ask for a more stress free experience both from a buying a new car side as Very pleasant experience, met my needs and satisfied my "wants"! Could not ask for a more stress free experience both from a buying a new car side as well as buying a used car and trading in my old car. More
by spmitra
Verified CustomerEmployees Worked With
Frank O, Kim Duncan
May 11, 2017
3rd Hyundai is a Winner After owning a BMW, Mercedes, Infiniti and Cadillac Escalade, we visited a Hyundai dealer and the Genesis had all the features and technologies of aut After owning a BMW, Mercedes, Infiniti and Cadillac Escalade, we visited a Hyundai dealer and the Genesis had all the features and technologies of automobiles $20k to $50k more expensive. Not all the automobiles we test drove had heads up display like the Genesis. Three years later we upgraded to the new G90. With a family of 6 footers, I wanted the extra room in the backseat. Our new G90 5.0 rides like a luxury vehicle but also has the handling and power of a sports car when you demand it. This automobile deserves to be seriously looked at. More
by stephenjscheu
Employees Worked With
Oscar Benavides
May 10, 2017
Amazing Customer Service Everyone that helped me while purchasing my new car at Hyundai of Cool Springs was friendly, professional, and knowledgeable. My previous car was 14 y Everyone that helped me while purchasing my new car at Hyundai of Cool Springs was friendly, professional, and knowledgeable. My previous car was 14 years old and had no tech, but they explained all of the new features and made sure I was comfortable using them before I drove away. The inventory was great and the online inventory made it easy to pre-shop. I highly recommend them to anyone looking for a new car. More
by w_misha
Employees Worked With
Other Employees :
David McKay, Frank Odrobina, Sam Mayfield, Oscar Benavides
May 10, 2017
this Your dealership installed my license plate with one screw and it swings around loosely. This was very dissapointing. Also I scraped the curb leaving Your dealership installed my license plate with one screw and it swings around loosely. This was very dissapointing. Also I scraped the curb leaving my driveway and part of my car busted loose underneath which indicates not built as well as my european cars which never did this. Who's going to fix that? More
by michaelgeorge37
Employees Worked With
Oscar Benavides
May 10, 2017
So happy with my Elantra! Oscar was phenomenal! He got me in the exact car i wanted and in the price range i needed. He worked quickly and got me out in a timely manner. I woul Oscar was phenomenal! He got me in the exact car i wanted and in the price range i needed. He worked quickly and got me out in a timely manner. I would absolutely do business with him again. More
by jessyursa
Employees Worked With
Oscar Benavides
May 07, 2017
Cool Springs Hyundai is the best!! Great dealership! Friendly, efficient, just all around top notch in every way! LOve the IOniq so much that we went back and purchased another one! Osc Great dealership! Friendly, efficient, just all around top notch in every way! LOve the IOniq so much that we went back and purchased another one! Oscar was great along with the rest of staff. Finance lady was also super! More
by kavolio
Employees Worked With
Finance lady was great!!, Oscar Benavides
May 06, 2017
Hyundai of cool springs Grant was great to work with. He helped me find the car I wanted in a timely manner. The employees at the dealership were all very friendly and went a Grant was great to work with. He helped me find the car I wanted in a timely manner. The employees at the dealership were all very friendly and went above and beyond to make sure I was happy with my purchase. More
by elizabethmcoen
Employees Worked With
Grant Logan
May 06, 2017
Quick! I walked in at 4:40 on a Sunday (20 minutes before closing time) and I drove off with my new car at 6:00ish. They got all the paperwork together and I walked in at 4:40 on a Sunday (20 minutes before closing time) and I drove off with my new car at 6:00ish. They got all the paperwork together and handled everything very efficiently. A new salesman (David) was very helpful over the phone before my arrival, and then Craig stepped in to help. Craig has handled questions and needs post purchase, and I am happy with my car. Overall, I am pleased with my car buying experience. More
by brazilbound
Employees Worked With
David and Deanna, Craig Francis
May 05, 2017
Friendly/helpful Staff Had a great experience. The dealership worked with me to accommodate the price I wanted. Amanda has been helpful and attentive. I took multiple test d Had a great experience. The dealership worked with me to accommodate the price I wanted. Amanda has been helpful and attentive. I took multiple test drives and wound up with a vehicle I love. More
by nskirvin
Employees Worked With
Amanda Olson
May 05, 2017
Great Car Buying Experience Oscar and Hyundai of Cool Springs made the buying process quick and painless. Oscar went above and beyond by staying after hours, which I greatly app Oscar and Hyundai of Cool Springs made the buying process quick and painless. Oscar went above and beyond by staying after hours, which I greatly appreciated. I would recommend Oscar and the dealership to other consumers. More
by klroman1
Employees Worked With
Deanna Smith, Oscar Benavides
