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Hyundai of Cool Springs

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.7
1,442 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun. Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered. Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer. We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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201 Comtide Court

Franklin, TN

37067

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Showing 1,442 reviews

March 26, 2023

This dealership is amazing. Very friendly, knowledgeable, and honest staff especially Sonny Farmer. I was confident about my purchase and would highly recommend them to anyone i More

by Cole W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Alexander
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Mar 29, 2023 -

Hyundai of Cool Springs responded

Hi Cole, thank you so much for your positive comments about Hyundai of Cool Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Rahsaan was extremely kind and great in assessing what was important to me in my search for a new car. He was very accommodating and everyone was considerate of time. Tatiana was lovely on the phone and p More

by Stacey.sherrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Jinneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Haggard, Rahsaan Robinson
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Mar 28, 2023 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 24, 2023

Brandon and Rahsaan worked extremely hard to make sure I walked away with the perfect car just for me. Definitely recommend coming here because they will work with you and get you right. More

by Terriana Hanserd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Alexander, Rahsaan Robinson
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Mar 27, 2023 -

Hyundai of Cool Springs responded

Hi Terriana, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 24, 2023

Excellent! Great to work with! Went above and beyond! Would highly recommend to anyone, anytime! More

by reg2332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
Report | Print
Mar 27, 2023 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 23, 2023

Drew Lytle was fabulous. Took his time with us over several visits. Got us a great deal. An excellent experience. More

by Lhunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Lytle
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Mar 26, 2023 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2023

Greeted by a salesman named Joe. He listened to everything I said. Picked out the perfect car for me. He was very pleasant and respectful through my whole experience. There was no More

by Debbie K Amones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Macke, Carl Helm
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Mar 23, 2023 -

Hyundai of Cool Springs responded

Hello Debbie, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Hyundai of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 20, 2023

Sonny was an amazing sells person. I think I’m going to love my car. More

by Jahkaya Foxx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Hyundai of Cool Springs responded

Hi Jahkaya, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. We hope you have a great day!

March 19, 2023

Drew was extremely helpful and made the car buying process extremely pain free. With his expert help, my wife and I found the perfect vehicle for our needs. I would definitely recommend him to anyone More

by keeganhildner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Francis, Drew Lytle
Report | Print
Mar 22, 2023 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 19, 2023

Drew greeted us immediately and has been so patient and wonderful during my entire process! I am a first time car buyer and he’s been so helpful!! 10/10! More

by hayleyhildner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Lytle
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Mar 22, 2023 -

Hyundai of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 15, 2023

Great customer service and very welcoming! Highly will recommend Sonny for future purchases for friends and family and for future purchases for myself!! More

by Keagan.trud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Hyundai of Cool Springs responded

Hi Keagan, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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