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Hyundai of Cool Springs
Franklin, TN
1,445 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,445 reviews
December 23, 2023
I purchased my GV80 4/23. Was promised a loaner car when I brought my car in for service. I have tried for 2 months to get a manager to return a phone call. My car at 6000k Was promised a loaner car when I brought my car in for service. I have tried for 2 months to get a manager to return a phone call. My car at 6000k miles has issues, tires also wearing prematurely. I called for service and they will not schedule a loaner without manager approval. I’ve left several messages and email for loaner request with no manager response. I had to make an appointment being located 2 hours away with no loaner. My appointment could not be scheduled less than 6 weeks out. Poor service, customer service and response time. I will NEVER Purchase another Genesis. More
by Dottie Maselli
Employees Worked With
James Falcone,Mike Pierce
November 15, 2023
Terrible service. They put fake photos of used cars on the website and attract people to come. Sell the car and do not care about the registration stuff later on. They put fake photos of used cars on the website and attract people to come. Sell the car and do not care about the registration stuff later on. More
by Raphael
Employees Worked With
November 08, 2023
Great experience with service department. Helped my daughter get an engine replacement. Tried another dealership only to be out several hundred dollars with no results. Refreshing to deal wit Helped my daughter get an engine replacement. Tried another dealership only to be out several hundred dollars with no results. Refreshing to deal with an honest dealership! More
by Tim 1983
Employees Worked With
Wyatt
September 15, 2023
They have been absolutely incredible the entire way through. Incredibly responsive and understanding during the initial stages, as well as working to find me the best deal. Working with Sonny Farmer in through. Incredibly responsive and understanding during the initial stages, as well as working to find me the best deal. Working with Sonny Farmer in particular was really easy. He clearly cares about his customers and enjoys his job, and made the whole car-buying process easy as can be. Would highly recommend working with him More
by jbenjoy2
September 13, 2023
Very helpful and knowledgeable. Would definitely recommend Sonny to friends and family. Dealership was great overall! Would definitely recommend Sonny to friends and family. Dealership was great overall! More
by andydcole
September 11, 2023
Great people. Treat you like a human being. Happy with my purchase. Would work with them again! Treat you like a human being. Happy with my purchase. Would work with them again! More
by alex.balingit
August 26, 2023
Great experience working with these guy made sure everything was right and in order before we purchased everything was right and in order before we purchased More
by J
August 22, 2023
Sonny Farmer was our salesman. He was excellent to work with. Very patient to help us find our new car. Everyone was So nice in this dealership. Love them All! He was excellent to work with. Very patient to help us find our new car. Everyone was So nice in this dealership. Love them All! More
by kaye13
Employees Worked With
Other Employees :
Elite was our finance guy. Very nice. Awesome to work with. , Brandon Alexander
August 22, 2023
Sonny Farmer was Awesome to work with. We feel like family. Thank you for All!! We feel like family. Thank you for All!! More
by kaye13
Employees Worked With
Other Employees :
Elite Trice was also Awesome to work with in Finance. , Brandon Alexander
August 20, 2023
Good service. Quick to work and polite. Knowledgeable and informative about the deals. Great person Quick to work and polite. Knowledgeable and informative about the deals. Great person More
by Manasvi Mittal
Employees Worked With
