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Hyundai of Cool Springs
Franklin, TN
1,444 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,444 reviews
November 04, 2022
I've had a remarkable experience with Sandy Knechtel - her positive attitude and follow-up through the purchase and service experience is exemplary. Looking to purchase yet another Genesis vehicle from t her positive attitude and follow-up through the purchase and service experience is exemplary. Looking to purchase yet another Genesis vehicle from this dealership in 2023. More
by glennr01
November 02, 2022
Sonny was so incredibly helpful! He made the buying process super easy! Grateful for the help experience! He made the buying process super easy! Grateful for the help experience! More
by kebelk92
Employees Worked With
November 01, 2022
Mr. Farmer is an excellent asset to this dealership and made my car buying experience wonderful! made my car buying experience wonderful! More
by Daniel.davis0822
Employees Worked With
Other Employees :
Zack Tilley, Haj Ebrahem, Brandon Alexander
October 31, 2022
Sonny worked hard to help me get the vehicle I wanted to get. Really enjoying the new vehicle. get. Really enjoying the new vehicle. More
by Zoolander83
October 23, 2022
We had been looking everywhere for a GV70 for quite some time and had become very frustrated before finding Joe Macke. He ordered us a car and we were surprised at how fast it got there. Joe was so easy to time and had become very frustrated before finding Joe Macke. He ordered us a car and we were surprised at how fast it got there. Joe was so easy to work with and followed through with everything he had told us. We were more than satisfied with him and the dealership (Chad is also a great finance guy!) We plan on dealing with Joe and this dealership in the future! All car buying should be so painless. Thanks again Joe for taking great care of us - we appreciate you! More
by todd.hagan
Employees Worked With
Joe Macke
October 18, 2022
Joe Macke is the BEST! He went over the top to help me with my purchase. He’s your guy! I appreciate you!! He went over the top to help me with my purchase. He’s your guy! I appreciate you!! More
by 16lakehaven
October 17, 2022
Buying a car has not not been a very fun experience filled with constant disappointment, low inventory and cocky salespeople slinging inflated prices with impunity. Hyundai of Cool Springs on the filled with constant disappointment, low inventory and cocky salespeople slinging inflated prices with impunity. Hyundai of Cool Springs on the other hand was a paradigm shift full of friendly associates and a Dealership so cozy you wanted to hang around and enjoy yourself there. What a blessing it was to deal with Sandy and Joe. This was by far the best car buying experience of my life. I would not hesitate to tell my friends how amazing my experience was and that they should highly consider Hyundai of Cool Springs. Thanks for your caring attention and professionalism. More
by Kellydeeking
Employees Worked With
Chad Haggard, Sandy Knechtel, Joe Macke
October 17, 2022
From the beginning to the end of this process, Sonny has been very pleasant and most helpful. He kept in contact with me through every step and every change. He is professional and kind and genuine. I def been very pleasant and most helpful. He kept in contact with me through every step and every change. He is professional and kind and genuine. I definitely will recommend him to friends and family. More
by sophiaelisabeth
Employees Worked With
October 16, 2022
This was my first time buying a car without a parent or knowing the salesperson. It was like Joe and Sandy were my family and they made sure I got what I wanted and at the best price. Was probably the mos knowing the salesperson. It was like Joe and Sandy were my family and they made sure I got what I wanted and at the best price. Was probably the most comfortable experience to buying a car I could ask for. Joe was always responsive even on his days off. This is the place I'll go to buy my next car and send anyone who asks. 10/10, would recommend Joe M! More
by Angela Ainslie
Employees Worked With
Sandy Knechtel, Joe Macke
October 15, 2022
Everyone here is so friendly and helpful. Craig helped me from the very beginning to find my perfect car as a first time (new car) buyer. He made my experience awesome and I’m so happy with m Craig helped me from the very beginning to find my perfect car as a first time (new car) buyer. He made my experience awesome and I’m so happy with my Elantra!! I felt very supported every step of the way. Thanks Craig and Hyundai of Cool Springs! More
by kmaier1029
Employees Worked With
Chad, Craig Francis
