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Hyundai of Cool Springs

Franklin, TN

4.7
1,444 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun. Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered. Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer. We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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201 Comtide Court

Franklin, TN

37067

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Showing 1,444 reviews

November 11, 2022

Rahsaan is fantastic! ! I went into this new car situation very uncertain of whether or not I’d even be able to get a car I could afford due to a low credit score. Rahsaan More

by Ryan@ryanharner.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tilley, Brandon Alexander, Rahsaan Robinson
Nov 14, 2022 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 11, 2022

Great working with Sonny and finance manager! Love my new car and features. Recommend highly. More

by Hjhubbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Fagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Helm
Nov 14, 2022 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! Thanks for the recommendation, and have an amazing day!

November 10, 2022

Drew Lytle was a pleasure to work with from the first contact about my car. The Ioniq5 is in scarce supply and I happened to get lucky locating one at Hyundai of Cool Springs. Drew gave me the opportunit More

by blnolan2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Lytle
Nov 14, 2022 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 09, 2022

Such a comfortable experience. No pressure and very helpful. I will definitely use and recommend him in the future. More

by Korina1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Alexander
Nov 12, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 08, 2022

Very professional and pleasant to work with, also very informative. I would recommend to friends More

by Tammywachsmuth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Alexander
Nov 11, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 07, 2022

I don’t have a big enough vocabulary to explain what an amazing experience I had buying a car here. Jay is above and beyond the best person to deal with because he is so kind, yet so genuine. We have pu More

by BondGirl007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay, Mark Salvino
Nov 10, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Genesis of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 07, 2022

Rahsaan was a great salesman which made it very easy to work together on our trade in. He went above and beyond to get my family the car we wanted for a fair price. My family and I highly recommend working More

by jsmall0342
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander, Rahsaan Robinson
Nov 10, 2022 -

Hyundai of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 07, 2022

Great buying experience. Rahsaan was a pleasure to work with. He went out of his way to make sire we’re taken care of. Would definitely recommend him and Hyundai of Cool Spri More

by janiemae1026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Haggard , Sandy Knechtel, Rahsaan Robinson
Nov 10, 2022 -

Hyundai of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it.

November 06, 2022

I highly recommend anyone looking to buy a vehicle to check out Hyundai of Cool Springs! When you do be sure to ask for Rahsaan so he can take as good of care of you as he did us! Had a wonderful experie More

by Caleb George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Haggard, Haj Ebrahem, Rahsaan Robinson
Nov 09, 2022 -

Hyundai of Cool Springs responded

Hi Caleb, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

November 04, 2022

Miss Knechtel treated us great from the first phone call. She went out of her way to answer questions and looking on the car lots to find our car. She treated us like family and I can't say enough great thi More

by cathymikesexton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haj Ebrahem, Sandy Knechtel
Nov 10, 2022 -

Hyundai of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Hyundai of Cool Springs!

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