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Hyundai of Cool Springs
Franklin, TN
1,442 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,442 reviews
January 14, 2013
I came in to get a new key fob because I lose mine. I called ahead and got direction from Mike, who also confirmed my preventive warranty and advised me to disregard some promotional warranty marketing m called ahead and got direction from Mike, who also confirmed my preventive warranty and advised me to disregard some promotional warranty marketing materials I'd received. Manny took care of the new key fob quickly, and there was hot coffee while I waited. The entire experience was very friendly and convenient. More
by BillClinton
January 02, 2013
Bowtie John Garrett is the consummate professional and was meticulous, courteous and gracious before, during and after the purchase of my new Genesis 5.0. Bravo and well done. was meticulous, courteous and gracious before, during and after the purchase of my new Genesis 5.0. Bravo and well done. More
by jsb1020
Employees Worked With
JASON S BOYD
December 31, 2012
On December 27,2012 my Santa Fe's Oil was changed for the first time. I had several questions about all the new features this vehicle has to offer. Bob Metzger listen and followup with answers. I apprecia first time. I had several questions about all the new features this vehicle has to offer. Bob Metzger listen and followup with answers. I appreciated his desire to please. One question was how to use a mp3 player with the media since I do not have an ipod that uses an USB connector. He refered me to Zack Tilley(Sales). Zack explained that my USB cable would not work with my old mp3 player. He obtained another cable from his car(AUX cable) and demonstrated how to connect the device. I now can listen to all the music I have recorded on my Zune. Zack also explained some of the features of BlueLink. Thanks for Bob and Zack More
by wnbennett
Employees Worked With
Zack Tilley
December 19, 2012
The service department is always very helpful and responsive. The address my issues in the same day and Manny is both friendly and quite knowledgeable. I would recommend Hyundai of Cool Springs to responsive. The address my issues in the same day and Manny is both friendly and quite knowledgeable. I would recommend Hyundai of Cool Springs to anyone. More
by amypatz76
December 18, 2012
Awesome consistent service. They are always able to Awesome consistent service. They are always able to provide timely, efficient and quality work. They were also able to provide no hassle service Awesome consistent service. They are always able to provide timely, efficient and quality work. They were also able to provide no hassle service even though i didnt buy my car from their dealership. More
by Valkyries
Employees Worked With
Manny and Robert
December 13, 2012
I have a 2009 Elantra and a few days before Thanksgiving I lost the keys at work. I had to break into my car to get my ID and insurance to have another key made but because I locked the car with the clicke I lost the keys at work. I had to break into my car to get my ID and insurance to have another key made but because I locked the car with the clicker the alarm wouldn't stop honking. The dealer in downtown Nashville said they would have to tow my car and there was no way to bypass the alarm without a new clicker. 150 for the clicker...150 for the tow...and he said I had better hurry because they were very busy w the upcoming holiday. I got on the internet...found out that I just have to turn the key to the "on" position for 30 seconds and it would turn off the alarm...problem solved...no tow, no clicker!!! I then called the Cool Springs Dealership and spoke w Bob and asked him how to bypass the alarm. Bob was kind enough to tell me the truth. I now have a new clicker that Bob programmed for me. Bob...you are an awesome guy!!! More
by mitzimmoore
Employees Worked With
Bob (service dept)
December 08, 2012
It was very easy to make the initial appointment to get my car serviced. Then they offered to take me back home which is a 20 minute drive. They made the process of picking my car up very easy too with jus my car serviced. Then they offered to take me back home which is a 20 minute drive. They made the process of picking my car up very easy too with just a quick visit to the cashier. More
by tiskey
Employees Worked With
Robert Metzger
December 07, 2012
This dealer gave me the best price for my Hyundai of all of the dealers in the area. They dealt very well with the fact that I changed my mind several times regarding the extras and financing. Also, they of the dealers in the area. They dealt very well with the fact that I changed my mind several times regarding the extras and financing. Also, they spent much time with me to show me how to use the car properly. More
by HappyABC
Employees Worked With
Oscar Benavides
December 01, 2012
The service person was very friendly and very informative about the services offered. He did not try to sell any services that were not needed. The amount of time it took to service the car was excellent. about the services offered. He did not try to sell any services that were not needed. The amount of time it took to service the car was excellent. More
by Denmommie
Employees Worked With
Robert Metzger
