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Hyundai of Cool Springs
Franklin, TN
1,442 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 1,442 reviews
February 18, 2013
Bought a 2011 Hyundai sonata two weeks ago, trading in my 2004 Chevy trailblazer. Overall good pricing and friendly staff. Very accommodating and good customer service. 2004 Chevy trailblazer. Overall good pricing and friendly staff. Very accommodating and good customer service. More
by Bvfearing
Employees Worked With
Oscar Benavides
February 01, 2013
Oscar was very intuitive about our needs and showed us Oscar was very intuitive about our needs and showed us several cars that met our criteria. He was prompt and attentive and we were able to drive Oscar was very intuitive about our needs and showed us several cars that met our criteria. He was prompt and attentive and we were able to drive away with our new car within a few hours. Oscar lent a very personal approach to our new car buying experience and I can highly recommend him and his services. I was also impressed with Mark Salvino and his explanation of the financial contract. All in all, it was a most pleasant experience. More
by jwingram
February 01, 2013
This dealership has serviced my car for years thanks to Manny. I met Oscar during a service visit and while waiting for repairs, he worked hard to get me into a 2013 Santa Fe. He was successful, found th Manny. I met Oscar during a service visit and while waiting for repairs, he worked hard to get me into a 2013 Santa Fe. He was successful, found the color I wanted with all the bells and whistles, with the payment I could afford, and had it delivered within a few days! Plus he is a pleasure to work with and wants to make sure the buyer is satisfied. Financing was a breeze despite my forgetting to supply info. and I couldn't be happier with my purchase :) This is my 4th Santa Fe in 10 years so obviously I recommend it and this dealership. More
by hellosantafe
Employees Worked With
Oscar Benavides
January 31, 2013
Outstanding in all areas.Trade in value was above most other offers.David and Zack were very helpful. Price was great!!!Overall experience was a 10. other offers.David and Zack were very helpful. Price was great!!!Overall experience was a 10. More
by SAMJANN
Employees Worked With
DAVID ANDERSON AND ZACK TILLEY, Zack Tilley
January 30, 2013
Oscar was great to work with. He did everything he said he would and was very attentive. I would definitely recommend him. I love my new Equus! he would and was very attentive. I would definitely recommend him. I love my new Equus! More
by wille1046
Employees Worked With
Oscar Benavides
January 29, 2013
Oscar was a joy to work with. My husband and I felt that he was listening to what we wanted and didn't make us feel pressured. We are very pleased with our Tuscon and are so glad Oscar took the time to hel he was listening to what we wanted and didn't make us feel pressured. We are very pleased with our Tuscon and are so glad Oscar took the time to help us decide. He is a wonderful salesman and I would highly recommend buying a car from him. You won't be sorry! More
by Mshepp
Employees Worked With
Oscar Benavides
January 28, 2013
Oscar was truely a pleasure to work with!!! He is very dependable, trustworthy, and professional. After trying to locate a new 2013 Santa Fe in our local area (Memphis, TN) for OVER a week, we were unhapp dependable, trustworthy, and professional. After trying to locate a new 2013 Santa Fe in our local area (Memphis, TN) for OVER a week, we were unhappy with the service our local dealership provided. We called Hyundai of Cool Springs and got Oscar on the phone. Within 10 MINUTES Oscar had found and got us one!!!!!! Ten minutes!!! We handled all paperwork over the phone and internet and the car arrived in Franklin in 2 DAYS!! We drove to the dealership from Memphis and were in and out in less than an hour! We were overwhelming impressed with the service and the dealership! Everyone there was very friendly and Mark Salvino in finance made it fun and easy!! I would recommend Oscar and the dealership to all my friends and family! Oscar made it a great experience from start to finish :) Oscar scored a A++++++++ in our book! More
by Ccagle427
January 21, 2013
I have brought my 2009 hyundai in for service many times,the past 3 years. The service was performed in an efficient and timely manner. The staff, Manny and Bob, were always friendly and courteous an times,the past 3 years. The service was performed in an efficient and timely manner. The staff, Manny and Bob, were always friendly and courteous and kept me informed More
by pratt1042
January 20, 2013
We came in to replace our 8 year old Tucson with a new one. John was a real pleasure to work with. He showed us not only the Tucson my wife was interested in, but also indulged my insistence that we kee one. John was a real pleasure to work with. He showed us not only the Tucson my wife was interested in, but also indulged my insistence that we keep an open mind and look at the Santa Fe. (In the end my wife got the Tucson.) John explained everything so well and was a delight. We came in with our own financing, but Mike Thompson managed to beat the rate we had. Overall - fantastic experience! More
by sbdallas
