Hyundai of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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I did have some concerns with the service department not completing service orders in a timely manner and not having vehicle parts in stock to complete the service otder when vehicle is brought in for servi completing service orders in a timely manner and not having vehicle parts in stock to complete the service otder when vehicle is brought in for service. It is very diappointing when you have to bring the vehicle back for them to complete the service the part was order for. More
I came here to get a recall on my car my Elantra. The service guys had the best costumer service. They were very friendly. I would let others know about the great service. service guys had the best costumer service. They were very friendly. I would let others know about the great service. More
My only complaint was how long it took. However, I was getting tires put on and my little boy had a play area. The representative even gave him a hotwheel for the wait. There were also snacks and coffee a getting tires put on and my little boy had a play area. The representative even gave him a hotwheel for the wait. There were also snacks and coffee available. More
Check Engine Light was on and cruise control wasn't working. Everything was serviced properly with friendly expert advice. Great Team of People with excellent customer service skills! working. Everything was serviced properly with friendly expert advice. Great Team of People with excellent customer service skills! More
The Hyundai of Cool Springs team make our purchase of a 2013 Elantra GT an excellent and easy experience. They went out of their way to make the purchase smooth, easy and fast. I'd definitely recommend thi 2013 Elantra GT an excellent and easy experience. They went out of their way to make the purchase smooth, easy and fast. I'd definitely recommend this dealership to my friends and will be back again when we need our next Hyundai. More
This dealership is friendly and performs quality workmanship. I was going to the Mazda dealership next door, it closed and Hyundai is honoring the maintenance package I purchased from the Mazda dea workmanship. I was going to the Mazda dealership next door, it closed and Hyundai is honoring the maintenance package I purchased from the Mazda dealership. I have a good relationship with J. J. Parsons (sold me my current Mazda). He now works at the Hyundai dealership and made sure everything was taken care of on the service end when I brought my car in for service. Great job!! Sincerely, Heather Teed More
Excellent service department. They had my new wheels on in no time. The alignment was off but they fixed it right away without question and even had my key replacement ready. Awesome team. Very friendly. in no time. The alignment was off but they fixed it right away without question and even had my key replacement ready. Awesome team. Very friendly. More
My dad has a Hyundai Sonata and my brother has a Hyundai Elantra. They lovvvvvve their cars. I wanted an SUV because I travel so much all over the country with my work. I like to take a lot of my things wi Elantra. They lovvvvvve their cars. I wanted an SUV because I travel so much all over the country with my work. I like to take a lot of my things with me and have space to spare. I had done quite a bit of research on the Santa Fe and I knew that is what I wanted but wasn't ready to push forward quite yet. I literally only went in to get a look at one in person. Thomas was fantastic. I can't tolerate being pushed by salesmen or being manipulated. Thomas was kind, friendly, and honest. He listened to what I was looking for and matched me with a 2011 Santa Fe that I test drove and loved! I cannot say enough about Hyundai Cool Springs. It ended up being the right time, the right place, the right money, and the right car for me. Speaking of money, I try to be responsible and live within my means and the finance guy, Mike made that happen! You can tell everyone at Hyundai Cool Springs really wanted to take care of you and it never seemed insincere at all. Thank you all so much for everything! More
We have had both of our cars serviced at this dealership and both times we have been completely happy! The service department is very friendly and helpful. The service department seems to strive to give t and both times we have been completely happy! The service department is very friendly and helpful. The service department seems to strive to give the best service possible and in a timely manner. Job well done!! More
We were very satisified with the service we received today. We will return for any future needs in the future. Brad's customer service was great and it all was done just in the correct about of time today. We will return for any future needs in the future. Brad's customer service was great and it all was done just in the correct about of time that was promised. More