Hyundai of Cool Springs

Work done as instructed, on time or even a little before expected. Car was washed as promised and paperwork was simple and quick. Service meets expectations. expected. Car was washed as promised and paperwork was simple and quick. Service meets expectations. More

I was able to get my Hyundai Accent in on short notice and as always everyone on the staff was extremely friendly and helpful. I like having my vehicle serviced at the dealership so that I know that all and as always everyone on the staff was extremely friendly and helpful. I like having my vehicle serviced at the dealership so that I know that all service performed conforms with manufacturer specifications. My hope is by doing this I will ultimately extend the life of my vehicle. I only wish they had a lower cost options for oil changes. I know it's a small thing but when I get coupons from many different companies advertising a $19.99 oil change it makes it a little tough to justify spending more. Other than that -- I have been very happy with the service that is provided and the time the staff takes to explain any issues I have and the best resolution. Courtney is always a smiling face when we pick up our vehicle. I would recommend Hyundai of Cool Springs to anyone that needs their vehicle service. J. Hennessy More

Great sales experience Everyone was very knowledgeable and professional. JJ really new all about the vehicle and all of the features. He addressed all of our questions and d Everyone was very knowledgeable and professional. JJ really new all about the vehicle and all of the features. He addressed all of our questions and did not pressure us. He stayed with us through every step of the way. Van was very straightforward and worked hard to make sure we got the best deal possible. More

Sales Professionalism The Team, lead by J.J. Parsons, was very professional. No hassle, not 15 phone calls to f-up on any decision. They listened to my needs, how I was mak The Team, lead by J.J. Parsons, was very professional. No hassle, not 15 phone calls to f-up on any decision. They listened to my needs, how I was making a decision & we worked together to accomplish my goals. J.J. shared my excitement for pleasing me, which he understood would result in a sale! Mark Lane 3.31.14 More

Worked with JJ Parsons - he did an excellent job in answering my questions about the car, warranty and service. No hard sale, follow up calls have been helpful - overall I enjoyed the working with JJ. answering my questions about the car, warranty and service. No hard sale, follow up calls have been helpful - overall I enjoyed the working with JJ. More

This is my third Hyundai purchase and my second through Hyundai of Cool Springs. I have always received excellent customer service and JJ made my car buying experience smooth. I will defintely return to Hyundai of Cool Springs. I have always received excellent customer service and JJ made my car buying experience smooth. I will defintely return to Hyundai of Cool Springs when it's time to buy my fourth, More

Mazda It was a pretty good experience, the tail lights didn't work on the Mazda so had to use a rental for a couple days. Other than that everything was oka It was a pretty good experience, the tail lights didn't work on the Mazda so had to use a rental for a couple days. Other than that everything was okay. JJ got my emissions done for me so that was kind. More

Good expeirence I initially inquired about a new Elantra, but decided to go with the Accent instead. Oscar was very helpful in locating the exact car I wanted and had I initially inquired about a new Elantra, but decided to go with the Accent instead. Oscar was very helpful in locating the exact car I wanted and had it shipped in from North Carolina. More

I purchased a used 2003 Volvo S80 with Oscar's help and it was a great experience. Very friendly staff and not pushy at all. and it was a great experience. Very friendly staff and not pushy at all. More

I stopped into Hyundai of cool springs just to be thorough and look at the Hyundai. I had already pretty much made my decision to go with a Kia Optima. Osacar was Extremely good at his job. answere thorough and look at the Hyundai. I had already pretty much made my decision to go with a Kia Optima. Osacar was Extremely good at his job. answered all my questions, Actually Listened to what my needs were and provided me with options, and later a deal that was exactly what I wanted, and perfect for my situation. He made the buying process a pleasure, (mark in finance was great too) and I simply could not be more pleased with my experience and my car. More