Hyundai of Cool Springs

Purchase of 2015 Sonata at Hyundai of Cool Springs We drove from Florence, Al and bought a 2015 Sonata Limited. Oscar did outstanding job in finding the vehicle we wanted. His communication skills We drove from Florence, Al and bought a 2015 Sonata Limited. Oscar did outstanding job in finding the vehicle we wanted. His communication skills and keeping us informed was excellent. He understands speed is king. We would high recommend Oscar Benavides at the dealership in Cool Springs.. Phil -- Florence,Al More

Go See Oscar for your car needs! Oscar is the reason I drove from NC to TN to buy my last car. He's the best. Give him a call today and you will get the best deal possible! Oscar is the reason I drove from NC to TN to buy my last car. He's the best. Give him a call today and you will get the best deal possible! More

Exhilarating time choosing a new car! Oscar was respectful of our desires and choices, always gently helping us to move in an acceptable direction. This purchase was fairly quick and pai Oscar was respectful of our desires and choices, always gently helping us to move in an acceptable direction. This purchase was fairly quick and painless. As usually auto purchases can be very stressful. After the purchase, Oscar went to the car and demonstrated many features that were new to us. As we were biding him farewell, he made sure that we were welcomed to telephone him if we had any questions. Overall we were very satisfied with the Cool Springs Hyundai dealership. When the tags arrived, we drove down to get them. As we walked across the lot to our car, we met Mike who immediately ask if he could put the plates on for us. Now that is going above and beyond the call of "duty"! More

Hard Work + Fun = Sale Buying a car is not at the top of my "fun list", but the team I got to work with at Hyundai of Cool Springs came close to putting it there. Shaprese Buying a car is not at the top of my "fun list", but the team I got to work with at Hyundai of Cool Springs came close to putting it there. Shaprese Smith, my sales person, spent almost 6 hours helping me wade through options, test driving multiple Hyundai models, and ended up letting me take home a previously owned 2013 Acura sedan, which I think is clear evidence that she was listening to what I wanted, I felt no pressure from her - only support. And now I feel like a kid with a new toy. Mark Salvino was equally attentive to detail in working with me to find the best financing options. Van Hayes was good to answer technical questions, even though it was not even his sale. These folks worked together like a professional team - a family. If this is any indication of how these folks work for their customers, I will be looking forward to bringing my car in for regular service for years to come. More

Lies, Again? I left a review before, then I saw that the dealership had responded to my review. The response was not only a lie, but claimed that the situation ac I left a review before, then I saw that the dealership had responded to my review. The response was not only a lie, but claimed that the situation actually occurred at another dealership, which it definitely did not. This just goes to show how much this dealership loves to lie, mislead, and deceive customers. There is nothing in this world that would make me go back to them. Customer service is, as the employees let us know during this whole ordeal, always an issue. Personally, I think this warning would have been very helpful before we did business with Hyundai of Cool Springs. I was surprised to read their claim that they had talked to us and that we were 100% satisfied. This has not happened and I'm sure it will not. They definitely have not tried to remedy anything with us at all, although a simple apology would be nice. This dealership does not stand behind its 100% satisfaction guarantee in the least. Again, steer clear of this dealership and its employees. It is simply ridiculous that they responded to my review only in lies.. I'm speechless. More