Hyundai of Cool Springs

Excellent value and product Excellent company and staff to do business with. Hyundai automobiles are a great value compared to other brands in reliability, quality and value. T Excellent company and staff to do business with. Hyundai automobiles are a great value compared to other brands in reliability, quality and value. Tank you. More

OUTSTANDING Great buying experience! Found the perfect car that I needed at the right price. I drove from Murfreesboro because of the reputation of the Cool Spri Great buying experience! Found the perfect car that I needed at the right price. I drove from Murfreesboro because of the reputation of the Cool Springs Hyundai reputation. More

Great to work with for bad credit I have a little bit of a credit issue. But they didn't stop working to try and get me approved. Walter and Van were very helpful to get the deal done. I have a little bit of a credit issue. But they didn't stop working to try and get me approved. Walter and Van were very helpful to get the deal done. Very shortly Ill go pick up new/used Infiniti M37x. Thanks guys! More

Recent purchase Thank you Oscar for your help!!! Great customer service from everyone at the Dealership. It was quick and painless ??. I would definitely recommend th Thank you Oscar for your help!!! Great customer service from everyone at the Dealership. It was quick and painless ??. I would definitely recommend them to family and friends! More

My experience was unbeleivable. Craig Francis was excellent My experience was excellent. I dealt with Craig Francis who I found to be the most honest salesman that I have ever dealt with. Easiest day I ever h My experience was excellent. I dealt with Craig Francis who I found to be the most honest salesman that I have ever dealt with. Easiest day I ever had Thanks so much More

Great! Oscar was very helpful and worked very hard to find the car we wanted. Every one with whom we came in contact was very courteous. Oscar was very helpful and worked very hard to find the car we wanted. Every one with whom we came in contact was very courteous. More

Excellent Best experience in buying a car I've ever had I would gladly recommend this dealership to anyone who wants a Hyundai They are the best I've ever deal Best experience in buying a car I've ever had I would gladly recommend this dealership to anyone who wants a Hyundai They are the best I've ever dealt with More

Poor service! Updated review: After my initial review, Frank Odrobina (GM) from Hyundai at Cool Springs called and offered to get the issue resolved. They were pr Updated review: After my initial review, Frank Odrobina (GM) from Hyundai at Cool Springs called and offered to get the issue resolved. They were prompt in their response. He told me that I should contact him in case there are any issues henceforth and assured that they will definitely try to work things out. I still would have preferred this treatment before I posted the earlier review. My suggestion is, contact Frank if things do not work out between you and sales team or service team. Old review: I bought hyundai sonata 2014 from hyundai at coolsprings. My sales person was Craig. When you are buying the sales team is very enthusiastic and they will promise you things which they don't remeber later. First of all they got a car for me with 700 miles on it. I was not happy with it and told them I am paying for a brand new car and don't want it with these many miles. They said we had to get it from other dealer and other things. But I was not informed about it. Later they told me they can another car but it will have about 300 miles on it and I was OK with it. Then the sales person said first year maintenance is on the dealer. But they didn't say it just includes oil and filter change. Also, they didn't say that though it is all first year actually there will only be two oil changes. I followed the recommended plan provided by hyundai in their manual. According to which I had to do third oil change within first year. When I went there they said I have to pay for it. When I talked to sales person he kept telling me how often he does his oil change. I showed him the owner's manual and told him that I fall in category where my car is driven in severe condition. According to which third oil change is required. Then he said I am 1 year 3 days over and so I have to pay. I told him I tried to get appointment before the end of my first year but that was not available. Then he said he is sorry and nothing can be done. Additionally, my hood was out of alignment and it used to vibrate while driving. This was way before the end of my first year. I asked them to have a look at it. But nothing was done at the service department. The service is not good at all. I am not happy about the service they give. I told the same to Craig. And I am not recommending this dealer to anyone. More

fast, easy, and best customer service The process was easy. Courteous and professional. The staff was extremely customer friendly and positive. I would recommend this service to all my fr The process was easy. Courteous and professional. The staff was extremely customer friendly and positive. I would recommend this service to all my friends. I will be back there. More