Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyundai of Cool Springs
Franklin, TN
1,445 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 1,445 reviews
July 23, 2015
bought last three cars here Great service. Very kind and friendly salesperson. All questions answered quickly, and no surprises with the buying experience. Would highly recomm Great service. Very kind and friendly salesperson. All questions answered quickly, and no surprises with the buying experience. Would highly recommend dealership and my salesperson to anyone who is interested. Very professional. More
by SPENCERSTEPHANIE2
Verified CustomerEmployees Worked With
Zack Tilley
July 22, 2015
Santa fe Purchase : easy & no hassles Sales person was very professional. there was no no sales pressure at all, he was informative and experienced. took care of our needs, asked us what w Sales person was very professional. there was no no sales pressure at all, he was informative and experienced. took care of our needs, asked us what we are looking for & gave us options & found us a car which was not available in his dealership. He could have tried to sale one he had but he got us the car we wanted. great work keep it up. More
by PRATIKDESAI80
Employees Worked With
Oscar Benavides
July 21, 2015
The "Go To" dealership in Nashville for Hyundai service The service department at Hyundai of Cool Springs is top notch. I've been taking my 2011 Hyundai Sonata there for years. Leland and his staff go out o The service department at Hyundai of Cool Springs is top notch. I've been taking my 2011 Hyundai Sonata there for years. Leland and his staff go out of their way to make sure I feel welcomed every time I drive into the service lane. They go the extra mile to make sure my vehicle is in tip-top shape each visit. If you are looking for an honest and dependable place to get your Hyundai worked on, I highly recommend this dealership. More
by adamt
Employees Worked With
Leland Fuller
July 21, 2015
Great experience that led to buying a new car! I loved my last Tuscon and knew I wanted another. Luckily I got the last Tuscon of the color I wanted. I loved my last Tuscon and knew I wanted another. Luckily I got the last Tuscon of the color I wanted. More
by CATLWALKER
July 20, 2015
Outstanding Service. Met all expectations & extremly happy! Outstanding Service and listened to our needs and budget. Everyone at this Dealership was so kind and attentive. Oscar is a great salesman. Will rec Outstanding Service and listened to our needs and budget. Everyone at this Dealership was so kind and attentive. Oscar is a great salesman. Will recommend More
by Howard76
Employees Worked With
Oscar Benavides
July 17, 2015
Excellent service Had to have front brakes and rotors changed. From the moment I pulled up to the service gate I was met with a smile. The service tech was very friendl Had to have front brakes and rotors changed. From the moment I pulled up to the service gate I was met with a smile. The service tech was very friendly and he took my information quickly and promptly. They guy (Fred) who drove me to work while my car was being serviced was also very friendly. Overall experience was awesome!!!! More
by teresa
Employees Worked With
Eric Warner
July 11, 2015
Great experience This dealership shows respectful and polite environments to the customers. Craig Francis was very professional and kind. Was never pushy. He made sure This dealership shows respectful and polite environments to the customers. Craig Francis was very professional and kind. Was never pushy. He made sure I met my needs and qualities. More
by HARRYRA18
Employees Worked With
Craig Francis
July 10, 2015
Great Service Oscar Benavides was very easy to work with. We were able to get everything approved and ready for the close before I walked in the door. A very smooth Oscar Benavides was very easy to work with. We were able to get everything approved and ready for the close before I walked in the door. A very smooth transition. I would refer Hyundai of Cool Springs as well as Oscar to anyone on their next car purchase. More
by Kristin S.
Employees Worked With
Oscar Benavides
July 10, 2015
Painless experience buying my new Santa Fe Sport I had a great experience purchasing my new Santa Fe Sport with Hyundai of Cool Springs. Staff was busy but very friendly and to the point. Thomas was I had a great experience purchasing my new Santa Fe Sport with Hyundai of Cool Springs. Staff was busy but very friendly and to the point. Thomas was especially a joy to work with. Very thorough. Dealing with the sales department for negotiations was pretty painless and they were willing to work with me on price and get me the exact vehicle I wanted. I'll be back in for service for the first year because it's free! Great perk. More
by JORDANEANDREWS
Employees Worked With
Don't remember the names of others! , Thomas Pacconi
July 09, 2015
A + Service The staff are super friendly. When I arrived to get my vehicle serviced, it was pouring and they sales guys were quick to bring me an umbrella and off The staff are super friendly. When I arrived to get my vehicle serviced, it was pouring and they sales guys were quick to bring me an umbrella and offer to assist me out of my vehicle. The Service tech that checked me in was kind and took the time to listen to my entrire story about what I thought was wrogn with my vehicle. They never once tried to upsale me or pressure me into making any additional purchases. I am excited for me upcoming service vist. I know I will be greeted with smiles and ready to serve attitudes. More
by teresa
Employees Worked With
Leland Fuller 27306
