Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyundai of Cool Springs
Franklin, TN
1,445 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 1,445 reviews
December 02, 2015
Great Dealership with Great Staff Very happy with the service we have received from this dealership. All the staff are courteous and knowledgeable. This is our 4th Hyundai and the sec Very happy with the service we have received from this dealership. All the staff are courteous and knowledgeable. This is our 4th Hyundai and the second we purchased from this dealership. We have seviced our last two Hyundai Sonatas with them and will diffenently return to this dealership for service on our new 2015 Sonata Eco. Thank you KarlWillardsen for finding just the perfect car for us and for you and Sam Mayfield working with us so we were able to afford to upgrade to this new Sonata and making it a pleasant, stress free experience. More
by JONNAPHILLIPS
Verified CustomerEmployees Worked With
Karl Willadsen, Leland Fuller, Sam Mayfield, Karl Willadsen
November 30, 2015
Awesome sauce! I hate buying new cars, but I didn't get that uneasy feeling this time. Everyone there is always great! I always brought my old car here for maintenan I hate buying new cars, but I didn't get that uneasy feeling this time. Everyone there is always great! I always brought my old car here for maintenance checks, and I look forward to the future ones too. More
by RUPIEJANE
Employees Worked With
Other Employees :
I'm not sure if the other guys' names but the manager and the mechanic there were all good. , Frank Odrobina, Corey Carpenter
November 27, 2015
First Time Car Buyer It was my first time looking for and purchasing a car. The sales team was kind, friendly, and extraordinarily helpful. I really appreciated the owner, It was my first time looking for and purchasing a car. The sales team was kind, friendly, and extraordinarily helpful. I really appreciated the owner, Frank took the time to have a full conversation with my dad and I. And Zack was professional while also making the daunting experience of car buying light and fun. I would absolutely recommend this dealership to anyone looking to purchase a new vehicle. Thank you Hyundai of Cool Springs!! :) More
by RLTURNAGE
Employees Worked With
Other Employees :
I can't remember his name, but the financing guy (he was awesome!!), Frank Odrobina, Zack Tilley
November 16, 2015
Exceeded my expectations I had a great experience, everyone was very professional!, I felt valued as a customer and that my needs were met. would definitely do business again I had a great experience, everyone was very professional!, I felt valued as a customer and that my needs were met. would definitely do business again in the future. Thank you :) More
by VELVETCOMB
Employees Worked With
Oscar Benavides
November 13, 2015
Purchased 2016 Santa Fe Went there just intending to look at the Santa Fe, no expectation of buying at the time. Thought if I liked it, I might look for a used 2014 or 2105. Went there just intending to look at the Santa Fe, no expectation of buying at the time. Thought if I liked it, I might look for a used 2014 or 2105. Loved the car so much and was offered what I thought was an excellent price so I took the plunge and bought a brand new 2016! Impressed with the comfort, features, and warranty. Loved our salesman, Oscar Benavides. He made the whole experience enjoyable and easy. More
by JANECRENSHAW
Employees Worked With
Oscar Benavides
November 12, 2015
Found the perfect car. Thank you for your help Oscar. The entire process was smooth with no pressure. I found a Honda Insight on their website and arrived to check it out. T Thank you for your help Oscar. The entire process was smooth with no pressure. I found a Honda Insight on their website and arrived to check it out. There were no salesmen waiting to pounce. That's a good thing. Oscar approached me after I'd started to inspect the Honda. He was very pleasant and knowledgeable about the car. I knew what I was willing to pay and there was no back and forth. Great experience. Do yourself a favor go in and ask for Oscar. You won't regret it. More
by jeh62766
Employees Worked With
Oscar Benavides
November 06, 2015
Oscar es GENIAL!!!! My experience at the dealership was awesome. Third car I've gotten from them. I will definitely recomend this dealership and salesman to anyone who as My experience at the dealership was awesome. Third car I've gotten from them. I will definitely recomend this dealership and salesman to anyone who asks. More
by TANKPD
Employees Worked With
Oscar Benavides
November 05, 2015
Great Experience This has been a really good experience purchasing from Hyundai Cool Springs. The sales person was very friendly, honest and not pushy at all. The ma This has been a really good experience purchasing from Hyundai Cool Springs. The sales person was very friendly, honest and not pushy at all. The manager was great... able to address the concerns and particular needs that I had quickly and efficiently. The customer service was so good here that I went back a few days later and purchased another new car from them. More
by ENDAMUR
Employees Worked With
Thomas Pacconi, Jason Leslie
November 03, 2015
Great customer service Oscar is a great salesman! He help me get the car I need with the payment I was happy with. Everyone at Hyundai of Cool Springs is great!!! Definit Oscar is a great salesman! He help me get the car I need with the payment I was happy with. Everyone at Hyundai of Cool Springs is great!!! Definitely would recommend if you need a car please check this dealership out and ask for Oscar! More
by Mepoteete51
November 02, 2015
Excellent car purchase experience Oscar Benavides is a straight shooter and cuts through all the clutter. He treats you with a businesslike respect. Added bonus: Oscar has a great s Oscar Benavides is a straight shooter and cuts through all the clutter. He treats you with a businesslike respect. Added bonus: Oscar has a great sense of humor! You will like him too! More
by willyb
