Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hyundai of Cool Springs
Franklin, TN
1,442 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun.
Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered.
Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer.
We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 1,442 reviews
December 18, 2015
Great Experience Zack and Cool Spring Hyundai was a wonderful experience. Zack was very informative and helpful to be sure are needs were met. We will seek Zack whe Zack and Cool Spring Hyundai was a wonderful experience. Zack was very informative and helpful to be sure are needs were met. We will seek Zack when we return to Cool Springs for our next purchase. I highly recommend both! More
by steve1105
December 18, 2015
Easy buying experience I shopped many of the local dealerships for an SUV and found Zack to be the best sales rep that I dealt with. He actually made the buying experience I shopped many of the local dealerships for an SUV and found Zack to be the best sales rep that I dealt with. He actually made the buying experience enjoyable with no pressure. I would definitely recommend him as well as your dealership to friends. More
by JT0043
Employees Worked With
Zack Tilley
December 15, 2015
Exceptional experience Oscar Benavides made our experience exceptional. Have bought three cars from him in the last year and will only go back to him for any future needs. A Oscar Benavides made our experience exceptional. Have bought three cars from him in the last year and will only go back to him for any future needs. And I highly recommend him to anyone who needs a trustworthy and honest associate. More
by 5EVANSES
Verified CustomerDecember 14, 2015
Cool Springs isThe Place to By a Hyundia I have never had such a good exeperience with a saleman as Zack Tilley. He was was excellent in all of the processing of paper explaining about the c I have never had such a good exeperience with a saleman as Zack Tilley. He was was excellent in all of the processing of paper explaining about the contract details, how to work all the controls on the car. This is my second Hyundia which I bought in 2009 and still have. So I love the car that Hyundia makes. Thanks for such a great experience. Barbara Perry More
by BAP
December 14, 2015
Great Experience I usually hate buying a car but dealing with Zach was very easy and he came through for me. I also like the treatment we got at the dealership. I did I usually hate buying a car but dealing with Zach was very easy and he came through for me. I also like the treatment we got at the dealership. I did most of my negotiating and question asking online. It made for a good way to do my research. Zach was quick to reply and helped me every step of the way. After I got my car with all the new bells and whistles he spend lots of time making sure I understood my vehicle. More
by cjgtn
Employees Worked With
Zack Tilley
December 14, 2015
First-time customer, won't be the last Our salesperson, Zach Tilley, was awesome to work with. We told him our "out the door" budget and the kind of vehicle that we were looking for and he Our salesperson, Zach Tilley, was awesome to work with. We told him our "out the door" budget and the kind of vehicle that we were looking for and he made it happen for us. He was open and honest in helping us find what we need and we are more than pleased with the vehicle (bought a used SUV). They've made a repeat customer out of me and I will always give them the first shot of selling us a car in the future! More
by 300ZX
Employees Worked With
Zack Tilley
December 12, 2015
Great experience Zach at Cool Springs Hyundai did an excellent job in the car buying process. He was very informative and not pushy at all. He's a genuine sales guy Zach at Cool Springs Hyundai did an excellent job in the car buying process. He was very informative and not pushy at all. He's a genuine sales guy and sets the standard on how a salesman should be. More
by TJScott
Employees Worked With
Zack Tilley
December 11, 2015
Outstanding! This was my first car purchased on my own. The first one with payments! Ahhh! LOL! Everyone at the dealership was extremely nice! I never felt pressur This was my first car purchased on my own. The first one with payments! Ahhh! LOL! Everyone at the dealership was extremely nice! I never felt pressured AT ALL! I took my mother with me because she is a shark when it comes to car buying! Even SHE was pleased with the service, & that is saying A LOT! Due to the way my car buying experience went, I am looking forward to purchasing my next car through the same dealership! Zack was incredible! He knew so much about the car & helped me setup everything one I purchased it! He even checks up on me to this day & I bought the car in February! I would recommend (& have recommended)! Thank you guys for making my experience so nice! More
by LaurenFarrell
Employees Worked With
Zack Tilley
December 11, 2015
Great experience! Loved working with Zack Tilley!!!! He was a 'car guy' very informative plus so enjoyable to talk to! So glad that I bought my car from Zack!!! Loved working with Zack Tilley!!!! He was a 'car guy' very informative plus so enjoyable to talk to! So glad that I bought my car from Zack!!! More
by Starry
Employees Worked With
Zack Tilley
December 11, 2015
Excellent Experience Excellent Service in Every Way. Everyone at the dealership was very professional in every way. I will surely recommend this dealership to all of my f Excellent Service in Every Way. Everyone at the dealership was very professional in every way. I will surely recommend this dealership to all of my friends & family. More
by DAVID.1.JOHNSON
Employees Worked With
Type employee names separated by comma., Thomas Pacconi, Zack Tilley
