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Hyundai of Cool Springs

Franklin, TN

4.7
1,444 Reviews
Hyundai of Cool Springs is the #1 Hyundai dealer in Tennessee. Let our reviews tell you why. We are consistently rated with five stars in sales and service. Our goal is to give you a superb automotive experience. Our large inventory of new vehicles and pre-owned vehicles makes your buying experience simple and fun. Call today and set up a test drive today! Our excellent customer service does not stop with your purchase. We follow up with a free first scheduled maintenance on your new Hyundai. This is a great opportunity to make sure you are comfortable with your new purchase and have all your questions answered. Already have the perfect Hyundai? Let us help you take good care of it. Just call or click for an appointment and we will pick up your vehicle within a 15 mile radius, perform all the required maintenance with care and attention, and deliver your vehicle back to you. How easy is that! If you were already planning to be out and about, just drop your car with our Service Department and use our Complimentary Shuttle Service to get your work or shopping done while your vehicle is in good hands. Enjoy the convenience of servicing your car with the neighborhood Hyundai dealer. We strive to create a family-friendly environment to make your experience with us an enjoyable one. Conveniently located just outside of Nashville, in Franklin TN, we not only serve customers from Cool Springs, Brentwood, Murfreesboro, Columbia and Cookeville, but surrounding areas throughout Middle Tennessee, Alabama and Kentucky as well. Our large selection of new Hyundai vehicles, used Hyundai vehicles, Hyundai Parts and accessories as well as our highly trained Hyundai Service staff makes Hyundai of Cool Springs a one-stop-shop for all your vehicle needs. Our full line of inventory includes the Genesis, Genesis Coupe, Sonata, Sonata Hybrid, Santa Fe, Santa Fe Sport.
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201 Comtide Court

Franklin, TN

37067

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Showing 1,444 reviews

December 27, 2022

Can't say enough about this experience. He kept me up to date and made sure I got what I wanted. The process was seamless ans I love my new car. More

by Michele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Dec 29, 2022 -

Hyundai of Cool Springs responded

Hi Michele, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

December 21, 2022

We enjoyed our experience with Hyundai of Cool Springs. Everyone we spoke with was honest and transparent. They were honest and open about all forms and packages. We didn't purchase any additional pack More

by Thomas Ring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rahsaan Robinson
Dec 22, 2022 -

Hyundai of Cool Springs responded

Hello Thomas, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2022

Rahsaan & Tatiana were great to work with. They were very detailed & transparent. Would definitely recommend Hyundai of Cool Springs. More

by Ads1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana Jinneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rahsaan Robinson
Dec 21, 2022 -

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 17, 2022

Very friendly staff, super welcoming and willing to work with you! Would highly recommend and will be back More

by Stephalee1218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Knechtel, Brandon Alexander
Dec 19, 2022 -

Hyundai of Cool Springs responded

Hi Stephalee, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 16, 2022

Rahsaan Robonson was a pleasure to deal with and certainly an asset to this dealership. More

by Jimmy.droke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Rahsaan Robinson
Dec 19, 2022 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 16, 2022

This is the second vehicle I have purchased from this dealership and both times have been a great experience with all staff. I will highly recommend this dealership and will come back in the future. Th More

by Tim Kelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Tilley, Brandon Alexander, Rahsaan Robinson
Dec 19, 2022 -

Hyundai of Cool Springs responded

Hi Tim, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Hyundai of Cool Springs!

December 15, 2022

Excellent service and pleasant experience in purchasing new one. Well handled and closing on time More

by kannankkv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Hyundai of Cool Springs responded

We're thrilled to hear about your wonderful experience with us. Here at Hyundai of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

Dec 16, 2022 -

kannankkv responded

It was very pleasant in buying the vehicle from your place. Sunny was very cooperative in getting all the things on time. We could get all the paperwork done in. 30 minutes and we were ready to take the vehicle.

December 14, 2022

I purchased a GV80 on 12/10/22 at Genesis of Cool Springs. From the beginning to the end of the sales process, it was the best car-buying experience of my life! The entire team was friendly, professi More

by Cheebarod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brown; Sandy Knechtel; Brandon Alexander - 5 stars each, Mark Salvino
Dec 16, 2022 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

December 09, 2022

Rahsaan and Brandon at Hyundai of Cool springs took very good care of myself and Fiancé when we came to purchase a vehicle they made it simple and easy , they very friendly and professional, helped get us More

by clemmonsxavier1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander, Rahsaan Robinson
Dec 12, 2022 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 08, 2022

Great facility, friendly customer service ,easy sale’s process.Salesman was informative and returned to close deal on his day off! More

by scgdog50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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